| { | |
| "timestamp": "2024-11-01T06:17:37.681989", | |
| "health_check": { | |
| "status_code": 200, | |
| "response": { | |
| "services": { | |
| "intelligent_routing": "up", | |
| "job_recommendation": "up", | |
| "sentiment_analysis": "up", | |
| "translation": "up" | |
| }, | |
| "status": "healthy", | |
| "timestamp": "2024-11-01T06:17:35.202569" | |
| } | |
| }, | |
| "translation_tests": [ | |
| { | |
| "test_case": { | |
| "user_message": "toilet me paani nahi aa rha hain", | |
| "target_language": "en" | |
| }, | |
| "status_code": 200, | |
| "response": { | |
| "confidence": 0.9, | |
| "error": null, | |
| "language_name": "English", | |
| "original_message": "toilet me paani nahi aa rha hain", | |
| "source_language": "hi", | |
| "target_language": "en", | |
| "timestamp": "2024-11-01T06:17:36.424617", | |
| "translated_message": "There is no water in the toilet" | |
| } | |
| }, | |
| { | |
| "test_case": { | |
| "user_message": "AC not working properly", | |
| "target_language": "hi" | |
| }, | |
| "status_code": 200, | |
| "response": { | |
| "confidence": 0.9, | |
| "error": null, | |
| "language_name": "Hindi", | |
| "original_message": "AC not working properly", | |
| "source_language": "af", | |
| "target_language": "hi", | |
| "timestamp": "2024-11-01T06:17:39.476121", | |
| "translated_message": "एसी ठीक से काम नहीं कर रहा है" | |
| } | |
| }, | |
| { | |
| "test_case": { | |
| "user_message": "ਪੱਖਾ ਕੰਮ ਨਹੀਂ ਕਰ ਰਿਹਾ", | |
| "target_language": "en" | |
| }, | |
| "status_code": 200, | |
| "response": { | |
| "confidence": 0.9, | |
| "error": null, | |
| "language_name": "English", | |
| "original_message": "ਪੱਖਾ ਕੰਮ ਨਹੀਂ ਕਰ ਰਿਹਾ", | |
| "source_language": "pa", | |
| "target_language": "en", | |
| "timestamp": "2024-11-01T06:17:41.900115", | |
| "translated_message": "The fan is not working" | |
| } | |
| } | |
| ], | |
| "sentiment_analysis_tests": [ | |
| { | |
| "test_case": { | |
| "grievance_id": "G12347", | |
| "text": "I am extremely frustrated with the constant power outages in my room." | |
| }, | |
| "status_code": 200, | |
| "response": { | |
| "confidence": 0.98044353723526, | |
| "emotional_label": "Frustration", | |
| "grievance_id": "G12347", | |
| "timestamp": "2024-11-01T06:17:59.323044" | |
| } | |
| }, | |
| { | |
| "test_case": { | |
| "grievance_id": "G12348", | |
| "text": "Thank you for quickly fixing the water issue." | |
| }, | |
| "status_code": 200, | |
| "response": { | |
| "confidence": 0.938926100730896, | |
| "emotional_label": "Satisfaction", | |
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| "timestamp": "2024-11-01T06:18:01.466741" | |
| } | |
| }, | |
| { | |
| "test_case": { | |
| "grievance_id": "G12349", | |
| "text": "The AC has been making strange noises all night." | |
| }, | |
| "status_code": 200, | |
| "response": { | |
| "confidence": 0.8782024383544922, | |
| "emotional_label": "Frustration", | |
| "grievance_id": "G12349", | |
| "timestamp": "2024-11-01T06:18:03.554306" | |
| } | |
| } | |
| ], | |
| "routing_tests": [ | |
| { | |
| "test_case": { | |
| "grievance_id": "G67890", | |
| "category": "water_cooler", | |
| "submission_timestamp": "2024-10-28T04:22:13Z", | |
| "student_room_no": "148", | |
| "hostel_name": "bh2", | |
| "floor_number": 3, | |
| "current_staff_status": [ | |
| { | |
| "staff_id": "S84148", | |
| "department": "water_cooler", | |
| "current_workload": 0, | |
| "availability_status": "Unavailable", | |
| "past_resolution_rate": 0.98 | |
| }, | |
| { | |
| "staff_id": "S57369", | |
| "department": "water_cooler", | |
| "current_workload": 0, | |
| "availability_status": "Available", | |
| "past_resolution_rate": 0.96 | |
| } | |
| ], | |
| "floor_metrics": { | |
| "number_of_requests": 0, | |
| "total_delays": 4 | |
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| "availability_data": { | |
| "staff_availability": [ | |
| { | |
| "staff_id": "S84148", | |
| "time_slot": "08:00-12:00", | |
| "availability_status": "Available" | |
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| ], | |
| "student_availability": [ | |
| { | |
| "student_id": "STU200", | |
| "time_slot": "16:00-20:00", | |
| "availability_status": "Available" | |
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| ] | |
| } | |
| }, | |
| "status_code": 200, | |
| "response": { | |
| "assigned_staff_id": "S84148", | |
| "assignment_timestamp": "2024-11-01T06:18:06Z", | |
| "confidence_score": 0.0, | |
| "estimated_resolution_time": null, | |
| "grievance_id": "G67890" | |
| } | |
| }, | |
| { | |
| "test_case": { | |
| "grievance_id": "G67891", | |
| "category": "carpenter", | |
| "submission_timestamp": "2024-10-28T04:18:13Z", | |
| "student_room_no": "213", | |
| "hostel_name": "bh1", | |
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| { | |
| "staff_id": "S52775", | |
| "department": "carpenter", | |
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| "past_resolution_rate": 0.98 | |
| }, | |
| { | |
| "staff_id": "S24943", | |
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| "past_resolution_rate": 0.85 | |
| } | |
| ], | |
| "floor_metrics": { | |
| "number_of_requests": 29, | |
| "total_delays": 4 | |
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| "availability_data": { | |
| "staff_availability": [ | |
| { | |
| "staff_id": "S52775", | |
| "time_slot": "12:00-16:00", | |
| "availability_status": "Unavailable" | |
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| "student_availability": [ | |
| { | |
| "student_id": "STU201", | |
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| ] | |
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| }, | |
| "status_code": 200, | |
| "response": { | |
| "assigned_staff_id": "S24943", | |
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| }, | |
| { | |
| "test_case": { | |
| "grievance_id": "G67892", | |
| "category": "electricity", | |
| "submission_timestamp": "2024-10-28T04:00:13Z", | |
| "student_room_no": "275", | |
| "hostel_name": "bh3", | |
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| { | |
| "staff_id": "S33368", | |
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| }, | |
| { | |
| "staff_id": "S20522", | |
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| "availability_status": "Available", | |
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| } | |
| ], | |
| "floor_metrics": { | |
| "number_of_requests": 2, | |
| "total_delays": 3 | |
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| "availability_data": { | |
| "staff_availability": [ | |
| { | |
| "staff_id": "S33368", | |
| "time_slot": "12:00-16:00", | |
| "availability_status": "Unavailable" | |
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| ], | |
| "student_availability": [ | |
| { | |
| "student_id": "STU202", | |
| "time_slot": "08:00-12:00", | |
| "availability_status": "Unavailable" | |
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| ] | |
| } | |
| }, | |
| "status_code": 200, | |
| "response": { | |
| "assigned_staff_id": "S33368", | |
| "assignment_timestamp": "2024-11-01T06:18:10Z", | |
| "confidence_score": 0.0, | |
| "estimated_resolution_time": null, | |
| "grievance_id": "G67892" | |
| } | |
| } | |
| ], | |
| "job_recommendation_tests": [ | |
| { | |
| "test_case": { | |
| "job_id": "J60000", | |
| "type": "IT", | |
| "description": "IT issue in room 358.", | |
| "urgency_level": "Low", | |
| "location": { | |
| "hostel_name": "Hostel B", | |
| "floor_number": 3, | |
| "room_number": "358" | |
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| "workers": [ | |
| { | |
| "worker_id": "W97053", | |
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| "availability_status": "Available", | |
| "job_success_rate": 0.95, | |
| "current_location": { | |
| "hostel_name": "Hostel A", | |
| "floor_number": 3, | |
| "room_number": "468" | |
| } | |
| }, | |
| { | |
| "worker_id": "W97054", | |
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| "availability_status": "Available", | |
| "job_success_rate": 0.92, | |
| "current_location": { | |
| "hostel_name": "Hostel B", | |
| "floor_number": 3, | |
| "room_number": "360" | |
| } | |
| } | |
| ] | |
| }, | |
| "status_code": 200, | |
| "response": { | |
| "alternative_workers": [ | |
| { | |
| "confidence_score": 0.92, | |
| "current_workload": 1, | |
| "worker_id": "W97054" | |
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| "confidence_score": 0.95, | |
| "job_id": "J60000", | |
| "predicted_completion_time": "2024-11-01T18:48:12Z", | |
| "recommendation_timestamp": "2024-11-01T06:18:12Z", | |
| "recommended_worker_id": "W97053" | |
| } | |
| } | |
| ] | |
| } |