Daily Papers

With the advent of 6G, Open Radio Access Network (O-RAN) architectures are evolving to support intelligent, adaptive, and automated network orchestration. This paper proposes a novel Edge AI and Network Service Orchestration framework that leverages Large Language Model (LLM) agents deployed as O-RAN rApps. The proposed LLM-agent-powered system enables interactive and intuitive orchestration by translating the user's use case description into deployable AI services and corresponding network configurations. The LLM agent automates multiple tasks, including AI model selection from repositories (e.g., Hugging Face), service deployment, network adaptation, and real-time monitoring via xApps. We implement a prototype using open-source O-RAN projects (OpenAirInterface and FlexRIC) to demonstrate the feasibility and functionality of our framework. Our demonstration showcases the end-to-end flow of AI service orchestration, from user interaction to network adaptation, ensuring Quality of Service (QoS) compliance. This work highlights the potential of integrating LLM-driven automation into 6G O-RAN ecosystems, paving the way for more accessible and efficient edge AI ecosystems.

Cloud computing transforms the way information technology (IT) is consumed and managed, promising improved cost efficiencies, accelerated innovation, faster time-to-market, and the ability to scale applications on demand (Leighton, 2009). According to Gartner, while the hype grew exponentially during 2008 and continued since, it is clear that there is a major shift towards the cloud computing model and that the benefits may be substantial (Gartner Hype-Cycle, 2012). However, as the shape of the cloud computing is emerging and developing rapidly both conceptually and in reality, the legal/contractual, economic, service quality, interoperability, security and privacy issues still pose significant challenges. In this chapter, we describe various service and deployment models of cloud computing and identify major challenges. In particular, we discuss three critical challenges: regulatory, security and privacy issues in cloud computing. Some solutions to mitigate these challenges are also proposed along with a brief presentation on the future trends in cloud computing deployment.

This paper describes the Inria team's integrated robotics system used in the 1st euROBIN coopetition, during which service robots performed voice-activated household tasks in a kitchen setting.The team developed a modified Tiago++ platform that leverages a whole-body control stack for autonomous and teleoperated modes, and an LLM-based pipeline for instruction understanding and task planning. The key contributions (opens-sourced) are the integration of these components and the design of custom teleoperation devices, addressing practical challenges in the deployment of service robots.

Amazon Web Services (AWS) offers three important Model Deployment Services for model developers: SageMaker, Lambda, and Elastic Container Service (ECS). These services have critical advantages and disadvantages, influencing model developer's adoption decisions. This comparative analysis reviews the merits and drawbacks of these services. This analysis found that Lambda AWS service leads in efficiency, autoscaling aspects, and integration during model development. However, ECS was found to be outstanding in terms of flexibility, scalability, and infrastructure control; conversely, ECS is better suited when it comes to managing complex container environments during model development, as well as addressing budget concerns -- it is, therefore, the preferred option for model developers whose objective is to achieve complete freedom and framework flexibility with horizontal scaling. ECS is better suited to ensuring performance requirements align with project goals and constraints. The AWS service selection process considered factors that include but are not limited to load balance and cost-effectiveness. ECS is a better choice when model development begins from the abstract. It offers unique benefits, such as the ability to scale horizontally and vertically, making it the best preferable tool for model deployment.

The growing popularity of Machine Learning (ML) has led to its deployment in various sensitive domains, which has resulted in significant research focused on ML security and privacy. However, in some applications, such as Augmented/Virtual Reality, integrity verification of the outsourced ML tasks is more critical--a facet that has not received much attention. Existing solutions, such as multi-party computation and proof-based systems, impose significant computation overhead, which makes them unfit for real-time applications. We propose Fides, a novel framework for real-time integrity validation of ML-as-a-Service (MLaaS) inference. Fides features a novel and efficient distillation technique--Greedy Distillation Transfer Learning--that dynamically distills and fine-tunes a space and compute-efficient verification model for verifying the corresponding service model while running inside a trusted execution environment. Fides features a client-side attack detection model that uses statistical analysis and divergence measurements to identify, with a high likelihood, if the service model is under attack. Fides also offers a re-classification functionality that predicts the original class whenever an attack is identified. We devised a generative adversarial network framework for training the attack detection and re-classification models. The evaluation shows that Fides achieves an accuracy of up to 98% for attack detection and 94% for re-classification.

In the last few years, three major topics received increased interest: deep learning, NLP and conversational agents. Bringing these three topics together to create an amazing digital customer experience and indeed deploy in production and solve real-world problems is something innovative and disruptive. We introduce a new Portuguese financial domain language representation model called BERTa\'u. BERTa\'u is an uncased BERT-base trained from scratch with data from the Ita\'u virtual assistant chatbot solution. Our novel contribution is that BERTa\'u pretrained language model requires less data, reached state-of-the-art performance in three NLP tasks, and generates a smaller and lighter model that makes the deployment feasible. We developed three tasks to validate our model: information retrieval with Frequently Asked Questions (FAQ) from Ita\'u bank, sentiment analysis from our virtual assistant data, and a NER solution. All proposed tasks are real-world solutions in production on our environment and the usage of a specialist model proved to be effective when compared to Google BERT multilingual and the DPRQuestionEncoder from Facebook, available at Hugging Face. The BERTa\'u improves the performance in 22% of FAQ Retrieval MRR metric, 2.1% in Sentiment Analysis F1 score, 4.4% in NER F1 score and can also represent the same sequence in up to 66% fewer tokens when compared to "shelf models".

The widespread adoption of cloud-based proprietary large language models (LLMs) has introduced significant challenges, including operational dependencies, privacy concerns, and the necessity of continuous internet connectivity. In this work, we introduce an LLMOps pipeline, "LlamaDuo", for the seamless migration of knowledge and abilities from service-oriented LLMs to smaller, locally manageable models. This pipeline is crucial for ensuring service continuity in the presence of operational failures, strict privacy policies, or offline requirements. Our LlamaDuo involves fine-tuning a small language model against the service LLM using a synthetic dataset generated by the latter. If the performance of the fine-tuned model falls short of expectations, it is enhanced by further fine-tuning with additional similar data created by the service LLM. This iterative process guarantees that the smaller model can eventually match or even surpass the service LLM's capabilities in specific downstream tasks, offering a practical and scalable solution for managing AI deployments in constrained environments. Extensive experiments with leading edge LLMs are conducted to demonstrate the effectiveness, adaptability, and affordability of LlamaDuo across various downstream tasks. Our pipeline implementation is available at https://github.com/deep-diver/llamaduo.

Machine learning techniques are effective for building predictive models because they identify patterns in large datasets. Development of a model for complex real-life problems often stop at the point of publication, proof of concept or when made accessible through some mode of deployment. However, a model in the medical domain risks becoming obsolete as patient demographics, systems and clinical practices change. The maintenance and monitoring of predictive model performance post-publication is crucial to enable their safe and effective long-term use. We will assess the infrastructure required to monitor the outputs of a machine learning algorithm, and present two scenarios with examples of monitoring and updates of models, firstly on a breast cancer prognosis model trained on public longitudinal data, and secondly on a neurodegenerative stratification algorithm that is currently being developed and tested in clinic.

Code completion has become an essential tool for daily software development. Existing evaluation benchmarks often employ static methods that do not fully capture the dynamic nature of real-world coding environments and face significant challenges, including limited context length, reliance on superficial evaluation metrics, and potential overfitting to training datasets. In this work, we introduce a novel framework for enhancing code completion in software development through the creation of a repository-level benchmark ExecRepoBench and the instruction corpora Repo-Instruct, aim at improving the functionality of open-source large language models (LLMs) in real-world coding scenarios that involve complex interdependencies across multiple files. ExecRepoBench includes 1.2K samples from active Python repositories. Plus, we present a multi-level grammar-based completion methodology conditioned on the abstract syntax tree to mask code fragments at various logical units (e.g. statements, expressions, and functions). Then, we fine-tune the open-source LLM with 7B parameters on Repo-Instruct to produce a strong code completion baseline model Qwen2.5-Coder-Instruct-C based on the open-source model. Qwen2.5-Coder-Instruct-C is rigorously evaluated against existing benchmarks, including MultiPL-E and ExecRepoBench, which consistently outperforms prior baselines across all programming languages. The deployment of can be used as a high-performance, local service for programming development\url{https://execrepobench.github.io/}.

In the machine learning ecosystem, hardware selection is often regarded as a mere utility, overshadowed by the spotlight on algorithms and data. This oversight is particularly problematic in contexts like ML-as-a-service platforms, where users often lack control over the hardware used for model deployment. How does the choice of hardware impact generalization properties? This paper investigates the influence of hardware on the delicate balance between model performance and fairness. We demonstrate that hardware choices can exacerbate existing disparities, attributing these discrepancies to variations in gradient flows and loss surfaces across different demographic groups. Through both theoretical and empirical analysis, the paper not only identifies the underlying factors but also proposes an effective strategy for mitigating hardware-induced performance imbalances.

This paper describes the iterative use of service learning to develop, review, and improve computing-based artifacts. It is well-known that computing students benefit from service-learning experiences as do the community partners. It is also well-known that computing artifacts rarely function well long-term without versioning and updates. Service-learning projects are often one-time engagements, completed by single teams of students over the course of a semester course. This limits the benefit for community partners that do not have the expertise or resources to review and update a project on their own. Over several years, teams of undergraduate students in a capstone course created tailored social media plans for numerous small rural organizations. The projects were required to meet client specific needs, with identified audiences, measurable goals, and strategies and tactics to reach the identified goals. This paper builds on previously results for 60 projects conducted over several years. Nine clients were selected to participate in the iterative follow-up process, where new student teams conducted client interviews, reviewed the initial plans, and analyzed metrics from the current strategies and tactics to provide updated, improved artifacts. Using ABET learning objectives as a basis, clients reviewed the student teams and artifacts. This longitudinal study discusses the impact of this intervention to increase implementation and sustained use rates of computing artifacts developed through service learning. Both students and clients reported high satisfaction levels, and clients were particularly satisfied with the iterative improvement process. This research demonstrates an innovative practice for creating and maintaining computing artifacts through iterative service learning, while addressing the resource constraints of small organizations.

The rapid proliferation of Large Language Models (LLMs) has been a driving force in the growth of cloud-based LLM services, which are now integral to advancing AI applications. However, the dynamic auto-regressive nature of LLM service, along with the need to support exceptionally long context lengths, demands the flexible allocation and release of substantial resources. This presents considerable challenges in designing cloud-based LLM service systems, where inefficient management can lead to performance degradation or resource wastage. In response to these challenges, this work introduces DistAttention, a novel distributed attention algorithm that segments the KV Cache into smaller, manageable units, enabling distributed processing and storage of the attention module. Based on that, we propose DistKV-LLM, a distributed LLM serving system that dynamically manages KV Cache and effectively orchestrates all accessible GPU and CPU memories spanning across the data center. This ensures a high-performance LLM service on the cloud, adaptable to a broad range of context lengths. Validated in a cloud environment with 32 NVIDIA A100 GPUs in configurations from 2 to 32 instances, our system exhibited 1.03-2.4x end-to-end throughput improvements and supported context lengths 2-19x longer than current state-of-the-art LLM service systems, as evidenced by extensive testing across 18 datasets with context lengths up to 1,900K.

In customer service technical support, swiftly and accurately retrieving relevant past issues is critical for efficiently resolving customer inquiries. The conventional retrieval methods in retrieval-augmented generation (RAG) for large language models (LLMs) treat a large corpus of past issue tracking tickets as plain text, ignoring the crucial intra-issue structure and inter-issue relations, which limits performance. We introduce a novel customer service question-answering method that amalgamates RAG with a knowledge graph (KG). Our method constructs a KG from historical issues for use in retrieval, retaining the intra-issue structure and inter-issue relations. During the question-answering phase, our method parses consumer queries and retrieves related sub-graphs from the KG to generate answers. This integration of a KG not only improves retrieval accuracy by preserving customer service structure information but also enhances answering quality by mitigating the effects of text segmentation. Empirical assessments on our benchmark datasets, utilizing key retrieval (MRR, Recall@K, NDCG@K) and text generation (BLEU, ROUGE, METEOR) metrics, reveal that our method outperforms the baseline by 77.6% in MRR and by 0.32 in BLEU. Our method has been deployed within LinkedIn's customer service team for approximately six months and has reduced the median per-issue resolution time by 28.6%.

In the digital age, the dynamics of customer service are evolving, driven by technological advancements and the integration of Large Language Models (LLMs). This research paper introduces a groundbreaking approach to automating customer service using LangChain, a custom LLM tailored for organizations. The paper explores the obsolescence of traditional customer support techniques, particularly Frequently Asked Questions (FAQs), and proposes a paradigm shift towards responsive, context-aware, and personalized customer interactions. The heart of this innovation lies in the fusion of open-source methodologies, web scraping, fine-tuning, and the seamless integration of LangChain into customer service platforms. This open-source state-of-the-art framework, presented as "Sahaay," demonstrates the ability to scale across industries and organizations, offering real-time support and query resolution. Key elements of this research encompass data collection via web scraping, the role of embeddings, the utilization of Google's Flan T5 XXL, Base and Small language models for knowledge retrieval, and the integration of the chatbot into customer service platforms. The results section provides insights into their performance and use cases, here particularly within an educational institution. This research heralds a new era in customer service, where technology is harnessed to create efficient, personalized, and responsive interactions. Sahaay, powered by LangChain, redefines the customer-company relationship, elevating customer retention, value extraction, and brand image. As organizations embrace LLMs, customer service becomes a dynamic and customer-centric ecosystem.

This paper describes a service learning project used in an upper-level and graduate-level database systems course. Students complete a small database project for a real client. The final product must match the client specification and needs, and include the database design and the final working database system with embedded user documentation. The solution must be implemented in a way to make it as easy to use as possible for the client. Students are expected to conduct professional meetings with their clients to understand the project, analyze the project's requirements, as well as design and implement the solution to the project. Students must have each milestone approved before starting the next phase of the project. The student learning objectives of a database system semester project are to: analyze a client's information system problem and determine the requirements for the solution; design a suitable database solution to the problem; use software design and development tools to design and develop a solution to the problem; communicate and interact with a client on a professional level; prepare effective documentation for both non-technical and technical software users; and interact ethically with all persons involved with a project. The broader impact objectives of a database system semester project are to: provide needed database solutions for organizations and businesses in the local area; provide a resume and portfolio-building opportunity for the students; provide a measure for assessing how well the program meets it mission; provide a mechanism for implementing service-based learning; provide a mechanism for outreach to local-area organizations and businesses; and provide a starting-point for undergraduate research projects.

Safety limitations in service robotics across various industries have raised significant concerns about the need for robust mechanisms ensuring that robots adhere to safe practices, thereby preventing actions that might harm humans or cause property damage. Despite advances, including the integration of Knowledge Graphs (KGs) with Large Language Models (LLMs), challenges in ensuring consistent safety in autonomous robot actions persist. In this paper, we propose a novel integration of Large Language Models with Embodied Robotic Control Prompts (ERCPs) and Embodied Knowledge Graphs (EKGs) to enhance the safety framework for service robots. ERCPs are designed as predefined instructions that ensure LLMs generate safe and precise responses. These responses are subsequently validated by EKGs, which provide a comprehensive knowledge base ensuring that the actions of the robot are continuously aligned with safety protocols, thereby promoting safer operational practices in varied contexts. Our experimental setup involved diverse real-world tasks, where robots equipped with our framework demonstrated significantly higher compliance with safety standards compared to traditional methods. This integration fosters secure human-robot interactions and positions our methodology at the forefront of AI-driven safety innovations in service robotics.

Recent advancements in transformer-based models have initiated research interests in investigating their ability to learn to perform reasoning tasks. However, most of the contexts used for this purpose are in practice very simple: generated from short (fragments of) first-order logic sentences with only a few logical operators and quantifiers. In this work, we construct the natural language dataset, DELTA_D, using the description logic language ALCQ. DELTA_D contains 384K examples, and increases in two dimensions: i) reasoning depth, and ii) linguistic complexity. In this way, we systematically investigate the reasoning ability of a supervised fine-tuned DeBERTa-based model and of two large language models (GPT-3.5, GPT-4) with few-shot prompting. Our results demonstrate that the DeBERTa-based model can master the reasoning task and that the performance of GPTs can improve significantly even when a small number of samples is provided (9 shots). We open-source our code and datasets.

One of the burning problems lately in Japan has been cyber-bullying, or slandering and bullying people online. The problem has been especially noticed on unofficial Web sites of Japanese schools. Volunteers consisting of school personnel and PTA (Parent-Teacher Association) members have started Online Patrol to spot malicious contents within Web forums and blogs. In practise, Online Patrol assumes reading through the whole Web contents, which is a task difficult to perform manually. With this paper we introduce a research intended to help PTA members perform Online Patrol more efficiently. We aim to develop a set of tools that can automatically detect malicious entries and report them to PTA members. First, we collected cyber-bullying data from unofficial school Web sites. Then we performed analysis of this data in two ways. Firstly, we analysed the entries with a multifaceted affect analysis system in order to find distinctive features for cyber-bullying and apply them to a machine learning classifier. Secondly, we applied a SVM based machine learning method to train a classifier for detection of cyber-bullying. The system was able to classify cyber-bullying entries with 88.2% of balanced F-score.

Terms of service of on-line platforms too often contain clauses that are potentially unfair to the consumer. We present an experimental study where machine learning is employed to automatically detect such potentially unfair clauses. Results show that the proposed system could provide a valuable tool for lawyers and consumers alike.

This paper presents the release of EmojiNet, the largest machine-readable emoji sense inventory that links Unicode emoji representations to their English meanings extracted from the Web. EmojiNet is a dataset consisting of: (i) 12,904 sense labels over 2,389 emoji, which were extracted from the web and linked to machine-readable sense definitions seen in BabelNet, (ii) context words associated with each emoji sense, which are inferred through word embedding models trained over Google News corpus and a Twitter message corpus for each emoji sense definition, and (iii) recognizing discrepancies in the presentation of emoji on different platforms, specification of the most likely platform-based emoji sense for a selected set of emoji. The dataset is hosted as an open service with a REST API and is available at http://emojinet.knoesis.org/. The development of this dataset, evaluation of its quality, and its applications including emoji sense disambiguation and emoji sense similarity are discussed.

We investigate a new threat to neural sequence-to-sequence (seq2seq) models: training-time attacks that cause models to "spin" their outputs so as to support an adversary-chosen sentiment or point of view -- but only when the input contains adversary-chosen trigger words. For example, a spinned summarization model outputs positive summaries of any text that mentions the name of some individual or organization. Model spinning introduces a "meta-backdoor" into a model. Whereas conventional backdoors cause models to produce incorrect outputs on inputs with the trigger, outputs of spinned models preserve context and maintain standard accuracy metrics, yet also satisfy a meta-task chosen by the adversary. Model spinning enables propaganda-as-a-service, where propaganda is defined as biased speech. An adversary can create customized language models that produce desired spins for chosen triggers, then deploy these models to generate disinformation (a platform attack), or else inject them into ML training pipelines (a supply-chain attack), transferring malicious functionality to downstream models trained by victims. To demonstrate the feasibility of model spinning, we develop a new backdooring technique. It stacks an adversarial meta-task onto a seq2seq model, backpropagates the desired meta-task output to points in the word-embedding space we call "pseudo-words," and uses pseudo-words to shift the entire output distribution of the seq2seq model. We evaluate this attack on language generation, summarization, and translation models with different triggers and meta-tasks such as sentiment, toxicity, and entailment. Spinned models largely maintain their accuracy metrics (ROUGE and BLEU) while shifting their outputs to satisfy the adversary's meta-task. We also show that, in the case of a supply-chain attack, the spin functionality transfers to downstream models.

Quantum communication can enhance internet technology by enabling novel applications that are provably impossible classically. The successful execution of such applications relies on the generation of quantum entanglement between different users of the network which meets stringent performance requirements. Alongside traditional metrics such as throughput and jitter, one must ensure the generated entanglement is of sufficiently high quality. Meeting such performance requirements demands a careful orchestration of many devices in the network, giving rise to a fundamentally new scheduling problem. Furthermore, technological limitations of near-term quantum devices impose significant constraints on scheduling methods hoping to meet performance requirements. In this work, we propose the first end-to-end design of a centralized quantum network with multiple users that orchestrates the delivery of entanglement which meets quality-of-service (QoS) requirements of applications. We achieve this by using a centrally constructed schedule that manages usage of devices and ensures the coordinated execution of different quantum operations throughout the network. We use periodic task scheduling and resource-constrained project scheduling techniques, including a novel heuristic, to construct the schedules. Our simulations of four small networks using hardware-validated network parameters, and of a real-world fiber topology using futuristic parameters, illustrate trade-offs between traditional and quantum performance metrics.

We introduce Dynaboard, an evaluation-as-a-service framework for hosting benchmarks and conducting holistic model comparison, integrated with the Dynabench platform. Our platform evaluates NLP models directly instead of relying on self-reported metrics or predictions on a single dataset. Under this paradigm, models are submitted to be evaluated in the cloud, circumventing the issues of reproducibility, accessibility, and backwards compatibility that often hinder benchmarking in NLP. This allows users to interact with uploaded models in real time to assess their quality, and permits the collection of additional metrics such as memory use, throughput, and robustness, which -- despite their importance to practitioners -- have traditionally been absent from leaderboards. On each task, models are ranked according to the Dynascore, a novel utility-based aggregation of these statistics, which users can customize to better reflect their preferences, placing more/less weight on a particular axis of evaluation or dataset. As state-of-the-art NLP models push the limits of traditional benchmarks, Dynaboard offers a standardized solution for a more diverse and comprehensive evaluation of model quality.

3D Gaussian Splatting (3DGS) has garnered significant attention in robotics for its explicit, high fidelity dense scene representation, demonstrating strong potential for robotic applications. However, 3DGS-based methods in robotics primarily focus on static scenes, with limited attention to the dynamic scene changes essential for long-term service robots. These robots demand sustained task execution and efficient scene updates-challenges current approaches fail to meet. To address these limitations, we propose GS-LTS (Gaussian Splatting for Long-Term Service), a 3DGS-based system enabling indoor robots to manage diverse tasks in dynamic environments over time. GS-LTS detects scene changes (e.g., object addition or removal) via single-image change detection, employs a rule-based policy to autonomously collect multi-view observations, and efficiently updates the scene representation through Gaussian editing. Additionally, we propose a simulation-based benchmark that automatically generates scene change data as compact configuration scripts, providing a standardized, user-friendly evaluation benchmark. Experimental results demonstrate GS-LTS's advantages in reconstruction, navigation, and superior scene updates-faster and higher quality than the image training baseline-advancing 3DGS for long-term robotic operations. Code and benchmark are available at: https://vipl-vsu.github.io/3DGS-LTS.

Speech Emotion recognition (SER) in call center conversations has emerged as a valuable tool for assessing the quality of interactions between clients and agents. In contrast to controlled laboratory environments, real-life conversations take place under uncontrolled conditions and are subject to contextual factors that influence the expression of emotions. In this paper, we present our approach to constructing a large-scale reallife dataset (CusEmo) for continuous SER in customer service call center conversations. We adopted the dimensional emotion annotation approach to capture the subtlety, complexity, and continuity of emotions in real-life call center conversations, while annotating contextual information. The study also addresses the challenges encountered during the application of the End-to-End (E2E) SER system to the dataset, including determining the appropriate label sampling rate and input segment length, as well as integrating contextual information (interlocutor's gender and empathy level) with different weights using multitask learning. The result shows that incorporating the empathy level information improved the model's performance.

The university management is perpetually in the process of innovating policies to improve the quality of service. Intellectual growth of the students, the popularity of university are some of the major areas that management strives to improve upon. Relevant historical data is needed in support of taking any decision. Furthermore, providing data to various university ranking frameworks is a frequent activity in recent years. The format of such requirement changes frequently which requires efficient manual effort. Maintaining a data warehouse can be a solution to this problem. However, both in-house and outsourced implementation of a dedicated data warehouse may not be a cost-effective and smart solution. This work proposes an educational data warehouse as a service (eDWaaS) model to store historical data for multiple universities. The proposed multi-tenant schema facilitates the universities to maintain their data warehouse in a cost-effective solution. It also addresses the scalability issues in implementing such data warehouse as a service model.

It is often difficult to correctly infer a writer's emotion from text exchanged online, and differences in recognition between writers and readers can be problematic. In this paper, we propose a new framework for detecting sentences that create differences in emotion recognition between the writer and the reader and for detecting the kinds of expressions that cause such differences. The proposed framework consists of a bidirectional encoder representations from transformers (BERT)-based detector that detects sentences causing differences in emotion recognition and an analysis that acquires expressions that characteristically appear in such sentences. The detector, based on a Japanese SNS-document dataset with emotion labels annotated by both the writer and three readers of the social networking service (SNS) documents, detected "hidden-anger sentences" with AUC = 0.772; these sentences gave rise to differences in the recognition of anger. Because SNS documents contain many sentences whose meaning is extremely difficult to interpret, by analyzing the sentences detected by this detector, we obtained several expressions that appear characteristically in hidden-anger sentences. The detected sentences and expressions do not convey anger explicitly, and it is difficult to infer the writer's anger, but if the implicit anger is pointed out, it becomes possible to guess why the writer is angry. Put into practical use, this framework would likely have the ability to mitigate problems based on misunderstandings.

This paper describes a strategy for implementing a robotic system capable of performing General Purpose Service Robot (GPSR) tasks in robocup@home. The GPSR task is that a real robot hears a variety of commands in spoken language and executes a task in a daily life environment. To achieve the task, we integrate foundation models based inference system and a state machine task executable. The foundation models plan the task and detect objects with open vocabulary, and a state machine task executable manages each robot's actions. This system works stable, and we took first place in the RoboCup@home Japan Open 2022's GPSR with 130 points, more than 85 points ahead of the other teams.

Since the Internet is flooded with hate, it is one of the main tasks for NLP experts to master automated online content moderation. However, advancements in this field require improved access to publicly available accurate and non-synthetic datasets of social media content. For the Polish language, such resources are very limited. In this paper, we address this gap by presenting a new open dataset of offensive social media content for the Polish language. The dataset comprises content from Wykop.pl, a popular online service often referred to as the "Polish Reddit", reported by users and banned in the internal moderation process. It contains a total of 691,662 posts and comments, evenly divided into two categories: "harmful" and "neutral" ("non-harmful"). The anonymized subset of the BAN-PL dataset consisting on 24,000 pieces (12,000 for each class), along with preprocessing scripts have been made publicly available. Furthermore the paper offers valuable insights into real-life content moderation processes and delves into an analysis of linguistic features and content characteristics of the dataset. Moreover, a comprehensive anonymization procedure has been meticulously described and applied. The prevalent biases encountered in similar datasets, including post-moderation and pre-selection biases, are also discussed.

Vast efforts have been devoted to creating high-performance few-shot learners, i.e., large-scale pretrained language models (PLMs) that perform well with little downstream task training data. Training PLMs has incurred significant cost, but utilizing the few-shot learners is still challenging due to their enormous size. This work focuses on a crucial question: How to make effective use of these few-shot learners? We propose LMTurk, a novel approach that treats few-shot learners as crowdsourcing workers. The rationale is that crowdsourcing workers are in fact few-shot learners: They are shown a few illustrative examples to learn about a task and then start annotating. LMTurk employs few-shot learners built upon PLMs as workers. We show that the resulting annotations can be utilized to train models that solve the task well and are small enough to be deployable in practical scenarios. Active learning is integrated into LMTurk to reduce the amount of queries made to PLMs, minimizing the computational cost of running PLM inference passes. Altogether, LMTurk is an important step towards making effective use of current PLMs.

Human conversations are complicated and building a human-like dialogue agent is an extremely challenging task. With the rapid development of deep learning techniques, data-driven models become more and more prevalent which need a huge amount of real conversation data. In this paper, we construct a large-scale real scenario Chinese E-commerce conversation corpus, JDDC, with more than 1 million multi-turn dialogues, 20 million utterances, and 150 million words. The dataset reflects several characteristics of human-human conversations, e.g., goal-driven, and long-term dependency among the context. It also covers various dialogue types including task-oriented, chitchat and question-answering. Extra intent information and three well-annotated challenge sets are also provided. Then, we evaluate several retrieval-based and generative models to provide basic benchmark performance on the JDDC corpus. And we hope JDDC can serve as an effective testbed and benefit the development of fundamental research in dialogue task

Many NLP researchers rely on free computational services, such as Google Colab, to fine-tune their Transformer models, causing a limitation for hyperparameter optimization (HPO) in long-text classification due to the method having quadratic complexity and needing a bigger resource. In Indonesian, only a few works were found on long-text classification using Transformers. Most only use a small amount of data and do not report any HPO. In this study, using 18k news articles, we investigate which pretrained models are recommended to use based on the output length of the tokenizer. We then compare some hacks to shorten and enrich the sequences, which are the removals of stopwords, punctuation, low-frequency words, and recurring words. To get a fair comparison, we propose and run an efficient and dynamic HPO procedure that can be done gradually on a limited resource and does not require a long-running optimization library. Using the best hack found, we then compare 512, 256, and 128 tokens length. We find that removing stopwords while keeping punctuation and low-frequency words is the best hack. Some of our setups manage to outperform taking 512 first tokens using a smaller 128 or 256 first tokens which manage to represent the same information while requiring less computational resources. The findings could help developers to efficiently pursue optimal performance of the models using limited resources.

Microsoft Azure is dedicated to guarantee high quality of service to its customers, in particular, during periods of high customer activity, while controlling cost. We employ a Data Science (DS) driven solution to predict user load and leverage these predictions to optimize resource allocation. To this end, we built the Seagull infrastructure that processes per-server telemetry, validates the data, trains and deploys ML models. The models are used to predict customer load per server (24h into the future), and optimize service operations. Seagull continually re-evaluates accuracy of predictions, fallback to previously known good models and triggers alerts as appropriate. We deployed this infrastructure in production for PostgreSQL and MySQL servers across all Azure regions, and applied it to the problem of scheduling server backups during low-load time. This minimizes interference with user-induced load and improves customer experience.

Catalyzed by the popularity of blockchain technology, there has recently been a renewed interest in the design, implementation and evaluation of decentralized systems. Most of these systems are intended to be deployed at scale and in heterogeneous environments with real users and unpredictable workloads. Nevertheless, most research in this field evaluates such systems in controlled environments that poorly reflect the complex conditions of real-world environments. In this work, we argue that deployment is crucial to understanding decentralized mechanisms in a real-world environment and an enabler to building more robust and sustainable systems. We highlight the merits of deployment by comparing this approach with other experimental setups and show how our lab applied a deployment-first methodology. We then outline how we use Tribler, our peer-to-peer file-sharing application, to deploy and monitor decentralized mechanisms at scale. We illustrate the application of our methodology by describing a deployment trial in experimental tokenomics. Finally, we summarize four lessons learned from multiple deployment trials where we applied our methodology.

This article mainly introduces how to use various basic emulators to form a combined emulator in the Jiutian Intelligence Network Simulation Platform to realize simulation service functions in different business scenarios. Among them, the combined emulator is included. The business scenarios include different practical applications such as multi-objective antenna optimization, high traffic of business, CSI (channel state information) compression feedback, etc.

Small and medium-sized agricultural holders face challenges like limited access to localized, timely information, impacting productivity and sustainability. Traditional extension services, which rely on in-person agents, struggle with scalability and timely delivery, especially in remote areas. We introduce FarmerChat, a generative AI-powered chatbot designed to address these issues. Leveraging Generative AI, FarmerChat offers personalized, reliable, and contextually relevant advice, overcoming limitations of previous chatbots in deterministic dialogue flows, language support, and unstructured data processing. Deployed in four countries, FarmerChat has engaged over 15,000 farmers and answered over 300,000 queries. This paper highlights how FarmerChat's innovative use of GenAI enhances agricultural service scalability and effectiveness. Our evaluation, combining quantitative analysis and qualitative insights, highlights FarmerChat's effectiveness in improving farming practices, enhancing trust, response quality, and user engagement.

Scarcity of domain-specific data in the Portuguese financial domain has disfavored the development of Natural Language Processing (NLP) applications. To address this limitation, the present study advocates for the utilization of synthetic data generated through data augmentation techniques. The investigation focuses on the augmentation of a dataset sourced from the Central Bank of Brazil FAQ, employing techniques that vary in semantic similarity. Supervised and unsupervised tasks are conducted to evaluate the impact of augmented data on both low and high semantic similarity scenarios. Additionally, the resultant dataset will be publicly disseminated on the Hugging Face Datasets platform, thereby enhancing accessibility and fostering broader engagement within the NLP research community.

This article presents the design and the implementation of a cloud system for knowledge-based autonomous interaction devised for Social Robots and other conversational agents. The system is particularly convenient for low-cost robots and devices: it can be used as a stand-alone dialogue system or as an integration to provide "background" dialogue capabilities to any preexisting Natural Language Processing ability that the robot may already have as part of its basic skills. By connecting to the cloud, developers are provided with a sustainable solution to manage verbal interaction through a network connection, with about 3,000 topics of conversation ready for "chit-chatting" and a library of pre-cooked plans that only needs to be grounded into the robot's physical capabilities. The system is structured as a set of REST API endpoints so that it can be easily expanded by adding new APIs to improve the capabilities of the clients connected to the cloud. Another key feature of the system is that it has been designed to make the development of its clients straightforward: in this way, multiple robots and devices can be easily endowed with the capability of autonomously interacting with the user, understanding when to perform specific actions, and exploiting all the information provided by cloud services. The article outlines and discusses the results of the experiments performed to assess the system's performance in terms of response time, paving the way for its use both for research and market solutions. Links to repositories with clients for ROS and popular robots such as Pepper and NAO are available on request.

The recent success and proliferation of machine learning and deep learning have provided powerful tools, which are also utilized for encrypted traffic analysis, classification, and threat detection in computer networks. These methods, neural networks in particular, are often complex and require a huge corpus of training data. Therefore, this paper focuses on collecting a large up-to-date dataset with almost 200 fine-grained service labels and 140 million network flows extended with packet-level metadata. The number of flows is three orders of magnitude higher than in other existing public labeled datasets of encrypted traffic. The number of service labels, which is important to make the problem hard and realistic, is four times higher than in the public dataset with the most class labels. The published dataset is intended as a benchmark for identifying services in encrypted traffic. Service identification can be further extended with the task of "rejecting" unknown services, i.e., the traffic not seen during the training phase. Neural networks offer superior performance for tackling this more challenging problem. To showcase the dataset's usefulness, we implemented a neural network with a multi-modal architecture, which is the state-of-the-art approach, and achieved 97.04% classification accuracy and detected 91.94% of unknown services with 5% false positive rate.

We have recently seen the emergence of several publicly available Natural Language Understanding (NLU) toolkits, which map user utterances to structured, but more abstract, Dialogue Act (DA) or Intent specifications, while making this process accessible to the lay developer. In this paper, we present the first wide coverage evaluation and comparison of some of the most popular NLU services, on a large, multi-domain (21 domains) dataset of 25K user utterances that we have collected and annotated with Intent and Entity Type specifications and which will be released as part of this submission. The results show that on Intent classification Watson significantly outperforms the other platforms, namely, Dialogflow, LUIS and Rasa; though these also perform well. Interestingly, on Entity Type recognition, Watson performs significantly worse due to its low Precision. Again, Dialogflow, LUIS and Rasa perform well on this task.

Recent advances in artificial intelligence (AI) speech generation and voice cloning technologies have produced naturalistic speech and accurate voice replication, yet their influence on sociotechnical systems across diverse accents and linguistic traits is not fully understood. This study evaluates two synthetic AI voice services (Speechify and ElevenLabs) through a mixed methods approach using surveys and interviews to assess technical performance and uncover how users' lived experiences influence their perceptions of accent variations in these speech technologies. Our findings reveal technical performance disparities across five regional, English-language accents and demonstrate how current speech generation technologies may inadvertently reinforce linguistic privilege and accent-based discrimination, potentially creating new forms of digital exclusion. Overall, our study highlights the need for inclusive design and regulation by providing actionable insights for developers, policymakers, and organizations to ensure equitable and socially responsible AI speech technologies.

Confidential computing on GPUs, like NVIDIA H100, mitigates the security risks of outsourced Large Language Models (LLMs) by implementing strong isolation and data encryption. Nonetheless, this encryption incurs a significant performance overhead, reaching up to 52.8 percent and 88.2 percent throughput drop when serving OPT-30B and OPT-66B, respectively. To address this challenge, we introduce PipeLLM, a user-transparent runtime system. PipeLLM removes the overhead by overlapping the encryption and GPU computation through pipelining - an idea inspired by the CPU instruction pipelining - thereby effectively concealing the latency increase caused by encryption. The primary technical challenge is that, unlike CPUs, the encryption module lacks prior knowledge of the specific data needing encryption until it is requested by the GPUs. To this end, we propose speculative pipelined encryption to predict the data requiring encryption by analyzing the serving patterns of LLMs. Further, we have developed an efficient, low-cost pipeline relinquishing approach for instances of incorrect predictions. Our experiments on NVIDIA H100 GPU show that compared with vanilla systems without confidential computing (e.g., vLLM, PEFT, and FlexGen), PipeLLM incurs modest overhead (less than 19.6 percent in throughput) across various LLM sizes, from 13B to 175B.

With the growth of online services, the need for advanced text classification algorithms, such as sentiment analysis and biased text detection, has become increasingly evident. The anonymous nature of online services often leads to the presence of biased and harmful language, posing challenges to maintaining the health of online communities. This phenomenon is especially relevant in South Korea, where large-scale hate speech detection algorithms have not yet been broadly explored. In this paper, we introduce "KoMultiText", a new comprehensive, large-scale dataset collected from a well-known South Korean SNS platform. Our proposed dataset provides annotations including (1) Preferences, (2) Profanities, and (3) Nine types of Bias for the text samples, enabling multi-task learning for simultaneous classification of user-generated texts. Leveraging state-of-the-art BERT-based language models, our approach surpasses human-level accuracy across diverse classification tasks, as measured by various metrics. Beyond academic contributions, our work can provide practical solutions for real-world hate speech and bias mitigation, contributing directly to the improvement of online community health. Our work provides a robust foundation for future research aiming to improve the quality of online discourse and foster societal well-being. All source codes and datasets are publicly accessible at https://github.com/Dasol-Choi/KoMultiText.

Dialogue state tracking is an essential part of goal-oriented dialogue systems, while most of these state tracking models often fail to handle unseen services. In this paper, we propose SGD-QA, a simple and extensible model for schema-guided dialogue state tracking based on a question answering approach. The proposed multi-pass model shares a single encoder between the domain information and dialogue utterance. The domain's description represents the query and the dialogue utterance serves as the context. The model improves performance on unseen services by at least 1.6x compared to single-pass baseline models on the SGD dataset. SGD-QA shows competitive performance compared to state-of-the-art multi-pass models while being significantly more efficient in terms of memory consumption and training performance. We provide a thorough discussion on the model with ablation study and error analysis.

Accuracy is an important concern for suppliers of artificial intelligence (AI) services, but considerations beyond accuracy, such as safety (which includes fairness and explainability), security, and provenance, are also critical elements to engender consumers' trust in a service. Many industries use transparent, standardized, but often not legally required documents called supplier's declarations of conformity (SDoCs) to describe the lineage of a product along with the safety and performance testing it has undergone. SDoCs may be considered multi-dimensional fact sheets that capture and quantify various aspects of the product and its development to make it worthy of consumers' trust. Inspired by this practice, we propose FactSheets to help increase trust in AI services. We envision such documents to contain purpose, performance, safety, security, and provenance information to be completed by AI service providers for examination by consumers. We suggest a comprehensive set of declaration items tailored to AI and provide examples for two fictitious AI services in the appendix of the paper.

Prompt tuning provides an efficient way for users to customize Large Language Models (LLMs) with their private data in the emerging LLM service scenario. However, the sensitive nature of private data brings the need for privacy preservation in LLM service customization. Based on prompt tuning, we propose Privacy-Preserving Prompt Tuning (RAPT), a framework that provides privacy guarantees for LLM services. rapt adopts a local privacy setting, allowing users to privatize their data locally with local differential privacy. As prompt tuning performs poorly when directly trained on privatized data, we introduce a novel privatized token reconstruction task that is trained jointly with the downstream task, allowing LLMs to learn better task-dependent representations. Despite the simplicity of our framework, experiments show that RAPT achieves competitive performance across tasks while providing privacy guarantees against adversaries.

Indonesia ranks fourth globally in the number of deaf cases. Individuals with hearing impairments often find communication challenging, necessitating the use of sign language. However, there are limited public services that offer such inclusivity. On the other hand, advancements in artificial intelligence (AI) present promising solutions to overcome communication barriers faced by the deaf. This study aims to explore the application of AI in developing models for a simplified sign language translation app and dictionary, designed for integration into public service facilities, to facilitate communication for individuals with hearing impairments, thereby enhancing inclusivity in public services. The researchers compared the performance of LSTM and 1D CNN + Transformer (1DCNNTrans) models for sign language recognition. Through rigorous testing and validation, it was found that the LSTM model achieved an accuracy of 94.67%, while the 1DCNNTrans model achieved an accuracy of 96.12%. Model performance evaluation indicated that although the LSTM exhibited lower inference latency, it showed weaknesses in classifying classes with similar keypoints. In contrast, the 1DCNNTrans model demonstrated greater stability and higher F1 scores for classes with varying levels of complexity compared to the LSTM model. Both models showed excellent performance, exceeding 90% validation accuracy and demonstrating rapid classification of 50 sign language gestures.

The advent of large language models (LLMs) has transformed text-based services, enabling capabilities ranging from real-time translation to AI-driven chatbots. However, existing serving systems primarily focus on optimizing server-side aggregate metrics like token generation throughput, ignoring individual user experience with streamed text. As a result, under high and/or bursty load, a significant number of users can receive unfavorable service quality or poor Quality-of-Experience (QoE). In this paper, we first formally define QoE of text streaming services, where text is delivered incrementally and interactively to users, by considering the end-to-end token delivery process throughout the entire interaction with the user. Thereafter, we propose Andes, a QoE-aware serving system that enhances user experience for LLM-enabled text streaming services. At its core, Andes strategically allocates contended GPU resources among multiple requests over time to optimize their QoE. Our evaluations demonstrate that, compared to the state-of-the-art LLM serving systems like vLLM, Andes improves the average QoE by up to 3.2times under high request rate, or alternatively, it attains up to 1.6times higher request rate while preserving high QoE.

We propose DISC-LawLLM, an intelligent legal system utilizing large language models (LLMs) to provide a wide range of legal services. We adopt legal syllogism prompting strategies to construct supervised fine-tuning datasets in the Chinese Judicial domain and fine-tune LLMs with legal reasoning capability. We augment LLMs with a retrieval module to enhance models' ability to access and utilize external legal knowledge. A comprehensive legal benchmark, DISC-Law-Eval, is presented to evaluate intelligent legal systems from both objective and subjective dimensions. Quantitative and qualitative results on DISC-Law-Eval demonstrate the effectiveness of our system in serving various users across diverse legal scenarios. The detailed resources are available at https://github.com/FudanDISC/DISC-LawLLM.

Artificial intelligence (AI) enables machines to learn from human experience, adjust to new inputs, and perform human-like tasks. AI is progressing rapidly and is transforming the way businesses operate, from process automation to cognitive augmentation of tasks and intelligent process/data analytics. However, the main challenge for human users would be to understand and appropriately trust the result of AI algorithms and methods. In this paper, to address this challenge, we study and analyze the recent work done in Explainable Artificial Intelligence (XAI) methods and tools. We introduce a novel XAI process, which facilitates producing explainable models while maintaining a high level of learning performance. We present an interactive evidence-based approach to assist human users in comprehending and trusting the results and output created by AI-enabled algorithms. We adopt a typical scenario in the Banking domain for analyzing customer transactions. We develop a digital dashboard to facilitate interacting with the algorithm results and discuss how the proposed XAI method can significantly improve the confidence of data scientists in understanding the result of AI-enabled algorithms.

This paper describes the speech processing activities conducted at the Polish consortium of the CLARIN project. The purpose of this segment of the project was to develop specific tools that would allow for automatic and semi-automatic processing of large quantities of acoustic speech data. The tools include the following: grapheme-to-phoneme conversion, speech-to-text alignment, voice activity detection, speaker diarization, keyword spotting and automatic speech transcription. Furthermore, in order to develop these tools, a large high-quality studio speech corpus was recorded and released under an open license, to encourage development in the area of Polish speech research. Another purpose of the corpus was to serve as a reference for studies in phonetics and pronunciation. All the tools and resources were released on the the Polish CLARIN website. This paper discusses the current status and future plans for the project.

In applications such as elderly care, dementia anti-wandering and pandemic control, it is important to ensure that people are within a predefined area for their safety and well-being. We propose GEM, a practical, semi-supervised Geofencing system with network EMbedding, which is based only on ambient radio frequency (RF) signals. GEM models measured RF signal records as a weighted bipartite graph. With access points on one side and signal records on the other, it is able to precisely capture the relationships between signal records. GEM then learns node embeddings from the graph via a novel bipartite network embedding algorithm called BiSAGE, based on a Bipartite graph neural network with a novel bi-level SAmple and aggreGatE mechanism and non-uniform neighborhood sampling. Using the learned embeddings, GEM finally builds a one-class classification model via an enhanced histogram-based algorithm for in-out detection, i.e., to detect whether the user is inside the area or not. This model also keeps on improving with newly collected signal records. We demonstrate through extensive experiments in diverse environments that GEM shows state-of-the-art performance with up to 34% improvement in F-score. BiSAGE in GEM leads to a 54% improvement in F-score, as compared to the one without BiSAGE.