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SubscribeUniArk: Improving Generalisation and Consistency for Factual Knowledge Extraction through Debiasing
Several recent papers have investigated the potential of language models as knowledge bases as well as the existence of severe biases when extracting factual knowledge. In this work, we focus on the factual probing performance over unseen prompts from tuning, and using a probabilistic view we show the inherent misalignment between pre-training and downstream tuning objectives in language models for probing knowledge. We hypothesize that simultaneously debiasing these objectives can be the key to generalisation over unseen prompts. We propose an adapter-based framework, UniArk, for generalised and consistent factual knowledge extraction through simple methods without introducing extra parameters. Extensive experiments show that UniArk can significantly improve the model's out-of-domain generalisation as well as consistency under various prompts. Additionally, we construct ParaTrex, a large-scale and diverse dataset for measuring the inconsistency and out-of-domain generation of models. Further, ParaTrex offers a reference method for constructing paraphrased datasets using large language models.
Fast and Accurate Factual Inconsistency Detection Over Long Documents
Generative AI models exhibit remarkable potential; however, hallucinations across various tasks present a significant challenge, particularly for longer inputs that current approaches struggle to address effectively. We introduce SCALE (Source Chunking Approach for Large-scale inconsistency Evaluation), a task-agnostic model for detecting factual inconsistencies using a novel chunking strategy. Specifically, SCALE is a Natural Language Inference (NLI) based model that uses large text chunks to condition over long texts. This approach achieves state-of-the-art performance in factual inconsistency detection for diverse tasks and long inputs. Additionally, we leverage the chunking mechanism and employ a novel algorithm to explain SCALE's decisions through relevant source sentence retrieval. Our evaluations reveal that SCALE outperforms existing methods on both standard benchmarks and a new long-form dialogue dataset ScreenEval we constructed. Moreover, SCALE surpasses competitive systems in efficiency and model explanation evaluations. We have released our code and data publicly to GitHub.
How Far Can Cantonese NLP Go? Benchmarking Cantonese Capabilities of Large Language Models
The rapid evolution of large language models (LLMs) has transformed the competitive landscape in natural language processing (NLP), particularly for English and other data-rich languages. However, underrepresented languages like Cantonese, spoken by over 85 million people, face significant development gaps, which is particularly concerning given the economic significance of the Guangdong-Hong Kong-Macau Greater Bay Area, and in substantial Cantonese-speaking populations in places like Singapore and North America. Despite its wide use, Cantonese has scant representation in NLP research, especially compared to other languages from similarly developed regions. To bridge these gaps, we outline current Cantonese NLP methods and introduce new benchmarks designed to evaluate LLM performance in factual generation, mathematical logic, complex reasoning, and general knowledge in Cantonese, which aim to advance open-source Cantonese LLM technology. We also propose future research directions and recommended models to enhance Cantonese LLM development.
ChatGPT as a Factual Inconsistency Evaluator for Text Summarization
The performance of text summarization has been greatly boosted by pre-trained language models. A main concern of existing methods is that most generated summaries are not factually inconsistent with their source documents. To alleviate the problem, many efforts have focused on developing effective factuality evaluation metrics based on natural language inference, question answering, and syntactic dependency et al. However, these approaches are limited by either their high computational complexity or the uncertainty introduced by multi-component pipelines, resulting in only partial agreement with human judgement. Most recently, large language models(LLMs) have shown excellent performance in not only text generation but also language comprehension. In this paper, we particularly explore ChatGPT's ability to evaluate factual inconsistency under a zero-shot setting by examining it on both coarse-grained and fine-grained evaluation tasks including binary entailment inference, summary ranking, and consistency rating. Experimental results indicate that ChatGPT generally outperforms previous evaluation metrics across the three tasks, indicating its great potential for factual inconsistency evaluation. However, a closer inspection of ChatGPT's output reveals certain limitations including its preference for more lexically similar candidates, false reasoning, and inadequate understanding of instructions.
Understanding Factual Errors in Summarization: Errors, Summarizers, Datasets, Error Detectors
The propensity of abstractive summarization models to make factual errors has been studied extensively, including design of metrics to detect factual errors and annotation of errors in current systems' outputs. However, the ever-evolving nature of summarization systems, metrics, and annotated benchmarks makes factuality evaluation a moving target, and drawing clear comparisons among metrics has become increasingly difficult. In this work, we aggregate factuality error annotations from nine existing datasets and stratify them according to the underlying summarization model. We compare performance of state-of-the-art factuality metrics, including recent ChatGPT-based metrics, on this stratified benchmark and show that their performance varies significantly across different types of summarization models. Critically, our analysis shows that much of the recent improvement in the factuality detection space has been on summaries from older (pre-Transformer) models instead of more relevant recent summarization models. We further perform a finer-grained analysis per error-type and find similar performance variance across error types for different factuality metrics. Our results show that no one metric is superior in all settings or for all error types, and we provide recommendations for best practices given these insights.
Calibrating Factual Knowledge in Pretrained Language Models
Previous literature has proved that Pretrained Language Models (PLMs) can store factual knowledge. However, we find that facts stored in the PLMs are not always correct. It motivates us to explore a fundamental question: How do we calibrate factual knowledge in PLMs without re-training from scratch? In this work, we propose a simple and lightweight method CaliNet to achieve this goal. To be specific, we first detect whether PLMs can learn the right facts via a contrastive score between right and fake facts. If not, we then use a lightweight method to add and adapt new parameters to specific factual texts. Experiments on the knowledge probing task show the calibration effectiveness and efficiency. In addition, through closed-book question answering, we find that the calibrated PLM possesses knowledge generalization ability after fine-tuning. Beyond the calibration performance, we further investigate and visualize the knowledge calibration mechanism.
Factual Error Correction for Abstractive Summaries Using Entity Retrieval
Despite the recent advancements in abstractive summarization systems leveraged from large-scale datasets and pre-trained language models, the factual correctness of the summary is still insufficient. One line of trials to mitigate this problem is to include a post-editing process that can detect and correct factual errors in the summary. In building such a post-editing system, it is strongly required that 1) the process has a high success rate and interpretability and 2) has a fast running time. Previous approaches focus on regeneration of the summary using the autoregressive models, which lack interpretability and require high computing resources. In this paper, we propose an efficient factual error correction system RFEC based on entities retrieval post-editing process. RFEC first retrieves the evidence sentences from the original document by comparing the sentences with the target summary. This approach greatly reduces the length of text for a system to analyze. Next, RFEC detects the entity-level errors in the summaries by considering the evidence sentences and substitutes the wrong entities with the accurate entities from the evidence sentences. Experimental results show that our proposed error correction system shows more competitive performance than baseline methods in correcting the factual errors with a much faster speed.
TicketTalk: Toward human-level performance with end-to-end, transaction-based dialog systems
We present a data-driven, end-to-end approach to transaction-based dialog systems that performs at near-human levels in terms of verbal response quality and factual grounding accuracy. We show that two essential components of the system produce these results: a sufficiently large and diverse, in-domain labeled dataset, and a neural network-based, pre-trained model that generates both verbal responses and API call predictions. In terms of data, we introduce TicketTalk, a movie ticketing dialog dataset with 23,789 annotated conversations. The movie ticketing conversations range from completely open-ended and unrestricted to more structured, both in terms of their knowledge base, discourse features, and number of turns. In qualitative human evaluations, model-generated responses trained on just 10,000 TicketTalk dialogs were rated to "make sense" 86.5 percent of the time, almost the same as human responses in the same contexts. Our simple, API-focused annotation schema results in a much easier labeling task making it faster and more cost effective. It is also the key component for being able to predict API calls accurately. We handle factual grounding by incorporating API calls in the training data, allowing our model to learn which actions to take and when. Trained on the same 10,000-dialog set, the model's API call predictions were rated to be correct 93.9 percent of the time in our evaluations, surpassing the ratings for the corresponding human labels. We show how API prediction and response generation scores improve as the dataset size incrementally increases from 5000 to 21,000 dialogs. Our analysis also clearly illustrates the benefits of pre-training. We are publicly releasing the TicketTalk dataset with this paper to facilitate future work on transaction-based dialogs.
RCOT: Detecting and Rectifying Factual Inconsistency in Reasoning by Reversing Chain-of-Thought
Large language Models (LLMs) have achieved promising performance on arithmetic reasoning tasks by incorporating step-by-step chain-of-thought (CoT) prompting. However, LLMs face challenges in maintaining factual consistency during reasoning, exhibiting tendencies to condition overlooking, question misinterpretation, and condition hallucination over given problems. Existing methods use coarse-grained feedback (e.g., whether the answer is correct) to improve factual consistency. In this work, we propose RCoT (Reversing Chain-of-Thought), a novel method to improve LLMs' reasoning abilities by automatically detecting and rectifying factual inconsistency in LLMs' generated solutions. To detect factual inconsistency, RCoT first asks LLMs to reconstruct the problem based on generated solutions. Then fine-grained comparisons between the original problem and the reconstructed problem expose the factual inconsistency in the original solutions. To rectify the solution, RCoT formulates detected factual inconsistency into fine-grained feedback to guide LLMs in revising solutions. Experimental results demonstrate consistent improvements of RCoT over standard CoT across seven arithmetic datasets. Moreover, we find that manually written fine-grained feedback can dramatically improve LLMs' reasoning abilities (e.g., ChatGPT reaches 94.6% accuracy on GSM8K), encouraging the community to further explore the fine-grained feedback generation methods.
AdaCoT: Rethinking Cross-Lingual Factual Reasoning through Adaptive Chain-of-Thought
Large language models (LLMs) have shown impressive multilingual capabilities through pretraining on diverse corpora. While these models show strong reasoning abilities, their performance varies significantly across languages due to uneven training data distribution. Existing approaches using machine translation, and extensive multilingual pretraining and cross-lingual tuning face scalability challenges and often fail to capture nuanced reasoning processes across languages. In this paper, we introduce AdaCoT (Adaptive Chain-of-Thought), a framework that enhances multilingual reasoning by dynamically routing thought processes through intermediary "thinking languages" before generating target-language responses. AdaCoT leverages a language-agnostic core and incorporates an adaptive, reward-based mechanism for selecting optimal reasoning pathways without requiring additional pretraining. Our comprehensive evaluation across multiple benchmarks demonstrates substantial improvements in both factual reasoning quality and cross-lingual consistency, with particularly strong performance gains in low-resource language settings. The results suggest that adaptive reasoning paths can effectively bridge the performance gap between high and low-resource languages while maintaining cultural and linguistic nuances.
Zero-shot Factual Consistency Evaluation Across Domains
This work addresses the challenge of factual consistency in text generation systems. We unify the tasks of Natural Language Inference, Summarization Evaluation, Factuality Verification and Factual Consistency Evaluation to train models capable of evaluating the factual consistency of source-target pairs across diverse domains. We rigorously evaluate these against eight baselines on a comprehensive benchmark suite comprising 22 datasets that span various tasks, domains, and document lengths. Results demonstrate that our method achieves state-of-the-art performance on this heterogeneous benchmark while addressing efficiency concerns and attaining cross-domain generalization.
WeCheck: Strong Factual Consistency Checker via Weakly Supervised Learning
A crucial issue of current text generation models is that they often uncontrollably generate factually inconsistent text with respective of their inputs. Limited by the lack of annotated data, existing works in evaluating factual consistency directly transfer the reasoning ability of models trained on other data-rich upstream tasks like question answering (QA) and natural language inference (NLI) without any further adaptation. As a result, they perform poorly on the real generated text and are biased heavily by their single-source upstream tasks. To alleviate this problem, we propose a weakly supervised framework that aggregates multiple resources to train a precise and efficient factual metric, namely WeCheck. WeCheck first utilizes a generative model to accurately label a real generated sample by aggregating its weak labels, which are inferred from multiple resources. Then, we train the target metric model with the weak supervision while taking noises into consideration. Comprehensive experiments on a variety of tasks demonstrate the strong performance of WeCheck, which achieves a 3.4\% absolute improvement over previous state-of-the-art methods on TRUE benchmark on average.
Mapping the Media Landscape: Predicting Factual Reporting and Political Bias Through Web Interactions
Bias assessment of news sources is paramount for professionals, organizations, and researchers who rely on truthful evidence for information gathering and reporting. While certain bias indicators are discernible from content analysis, descriptors like political bias and fake news pose greater challenges. In this paper, we propose an extension to a recently presented news media reliability estimation method that focuses on modeling outlets and their longitudinal web interactions. Concretely, we assess the classification performance of four reinforcement learning strategies on a large news media hyperlink graph. Our experiments, targeting two challenging bias descriptors, factual reporting and political bias, showed a significant performance improvement at the source media level. Additionally, we validate our methods on the CLEF 2023 CheckThat! Lab challenge, outperforming the reported results in both, F1-score and the official MAE metric. Furthermore, we contribute by releasing the largest annotated dataset of news source media, categorized with factual reporting and political bias labels. Our findings suggest that profiling news media sources based on their hyperlink interactions over time is feasible, offering a bird's-eye view of evolving media landscapes.
LLMs as Factual Reasoners: Insights from Existing Benchmarks and Beyond
With the recent appearance of LLMs in practical settings, having methods that can effectively detect factual inconsistencies is crucial to reduce the propagation of misinformation and improve trust in model outputs. When testing on existing factual consistency benchmarks, we find that a few large language models (LLMs) perform competitively on classification benchmarks for factual inconsistency detection compared to traditional non-LLM methods. However, a closer analysis reveals that most LLMs fail on more complex formulations of the task and exposes issues with existing evaluation benchmarks, affecting evaluation precision. To address this, we propose a new protocol for inconsistency detection benchmark creation and implement it in a 10-domain benchmark called SummEdits. This new benchmark is 20 times more cost-effective per sample than previous benchmarks and highly reproducible, as we estimate inter-annotator agreement at about 0.9. Most LLMs struggle on SummEdits, with performance close to random chance. The best-performing model, GPT-4, is still 8\% below estimated human performance, highlighting the gaps in LLMs' ability to reason about facts and detect inconsistencies when they occur.
BaRDa: A Belief and Reasoning Dataset that Separates Factual Accuracy and Reasoning Ability
While there are numerous benchmarks comparing the performance of modern language models (LMs), end-task evaluations often conflate notions of *factual accuracy* ("truth") and *reasoning ability* ("rationality", or "honesty" in the sense of correctly reporting implications of beliefs). Our goal is a dataset that clearly distinguishes these two notions. Our approach is to leverage and extend a collection of human-annotated *entailment trees*, engineered to express both good and bad chains of reasoning, and using a mixture of true and false facts, in particular including counterfactual examples, to avoid belief bias (also known as the "content effect"). The resulting dataset, called BaRDa, contains 3000 entailments (1787 valid, 1213 invalid), using 6681 true and 2319 false statements. Testing on four GPT-series models, GPT3(curie)/GPT3(davinici)/3.5/4, we find factual accuracy (truth) scores of 74.1/80.6/82.6/87.1 and reasoning accuracy scores of 63.1/78.0/71.8/79.2. This shows the clear progression of models towards improved factual accuracy and entailment reasoning, and the dataset provides a new benchmark that more cleanly separates and quantifies these two notions.
Investigating the Factual Knowledge Boundary of Large Language Models with Retrieval Augmentation
Knowledge-intensive tasks (e.g., open-domain question answering (QA)) require a substantial amount of factual knowledge and often rely on external information for assistance. Recently, large language models (LLMs) (e.g., ChatGPT), have demonstrated impressive prowess in solving a wide range of tasks with world knowledge, including knowledge-intensive tasks. However, it remains unclear how well LLMs are able to perceive their factual knowledge boundaries, particularly how they behave when incorporating retrieval augmentation. In this study, we present an initial analysis of the factual knowledge boundaries of LLMs and how retrieval augmentation affects LLMs on open-domain QA. Specially, we focus on three primary research questions and analyze them by examining QA performance, priori judgement and posteriori judgement of LLMs. We show evidence that LLMs possess unwavering confidence in their capabilities to respond to questions and the accuracy of their responses. Furthermore, retrieval augmentation proves to be an effective approach in enhancing LLMs' awareness of knowledge boundaries, thereby improving their judgemental abilities. Additionally, we also find that LLMs have a propensity to rely on the provided retrieval results when formulating answers, while the quality of these results significantly impacts their reliance. The code to reproduce this work is available at https://github.com/RUCAIBox/LLM-Knowledge-Boundary.
Enhancing Embedding Performance through Large Language Model-based Text Enrichment and Rewriting
Embedding models are crucial for various natural language processing tasks but can be limited by factors such as limited vocabulary, lack of context, and grammatical errors. This paper proposes a novel approach to improve embedding performance by leveraging large language models (LLMs) to enrich and rewrite input text before the embedding process. By utilizing ChatGPT 3.5 to provide additional context, correct inaccuracies, and incorporate metadata, the proposed method aims to enhance the utility and accuracy of embedding models. The effectiveness of this approach is evaluated on three datasets: Banking77Classification, TwitterSemEval 2015, and Amazon Counter-factual Classification. Results demonstrate significant improvements over the baseline model on the TwitterSemEval 2015 dataset, with the best-performing prompt achieving a score of 85.34 compared to the previous best of 81.52 on the Massive Text Embedding Benchmark (MTEB) Leaderboard. However, performance on the other two datasets was less impressive, highlighting the importance of considering domain-specific characteristics. The findings suggest that LLM-based text enrichment has shown promising results to improve embedding performance, particularly in certain domains. Hence, numerous limitations in the process of embedding can be avoided.
Identifying Factual Inconsistencies in Summaries: Grounding Model Inference via Task Taxonomy
Factual inconsistencies pose a significant hurdle for the faithful summarization by generative models. While a major direction to enhance inconsistency detection is to derive stronger Natural Language Inference (NLI) models, we propose an orthogonal aspect that underscores the importance of incorporating task-specific taxonomy into the inference. To this end, we consolidate key error types of inconsistent facts in summaries, and incorporate them to facilitate both the zero-shot and supervised paradigms of LLMs. Extensive experiments on ten datasets of five distinct domains suggest that, zero-shot LLM inference could benefit from the explicit solution space depicted by the error type taxonomy, and achieves state-of-the-art performance overall, surpassing specialized non-LLM baselines, as well as recent LLM baselines. We further distill models that fuse the taxonomy into parameters through our designed prompt completions and supervised training strategies, efficiently substituting state-of-the-art zero-shot inference with much larger LLMs.
Inside-Out: Hidden Factual Knowledge in LLMs
This work presents a framework for assessing whether large language models (LLMs) encode more factual knowledge in their parameters than what they express in their outputs. While a few studies hint at this possibility, none has clearly defined or demonstrated this phenomenon. We first propose a formal definition of knowledge, quantifying it for a given question as the fraction of correct-incorrect answer pairs where the correct one is ranked higher. This gives rise to external and internal knowledge, depending on the information used to score individual answer candidates: either the model's observable token-level probabilities or its intermediate computations. Hidden knowledge arises when internal knowledge exceeds external knowledge. We then present a case study, applying this framework to three popular open-weights LLMs in a closed-book QA setup. Our results indicate that: (1) LLMs consistently encode more factual knowledge internally than what they express externally, with an average gap of 40%. (2) Surprisingly, some knowledge is so deeply hidden that a model can internally know an answer perfectly, yet fail to generate it even once, despite large-scale repeated sampling of 1,000 answers. This reveals fundamental limitations in the generation capabilities of LLMs, which (3) puts a practical constraint on scaling test-time compute via repeated answer sampling in closed-book QA: significant performance improvements remain inaccessible because some answers are practically never sampled, yet if they were, we would be guaranteed to rank them first.
Measuring Causal Effects of Data Statistics on Language Model's `Factual' Predictions
Large amounts of training data are one of the major reasons for the high performance of state-of-the-art NLP models. But what exactly in the training data causes a model to make a certain prediction? We seek to answer this question by providing a language for describing how training data influences predictions, through a causal framework. Importantly, our framework bypasses the need to retrain expensive models and allows us to estimate causal effects based on observational data alone. Addressing the problem of extracting factual knowledge from pretrained language models (PLMs), we focus on simple data statistics such as co-occurrence counts and show that these statistics do influence the predictions of PLMs, suggesting that such models rely on shallow heuristics. Our causal framework and our results demonstrate the importance of studying datasets and the benefits of causality for understanding NLP models.
QAFactEval: Improved QA-Based Factual Consistency Evaluation for Summarization
Factual consistency is an essential quality of text summarization models in practical settings. Existing work in evaluating this dimension can be broadly categorized into two lines of research, entailment-based and question answering (QA)-based metrics, and different experimental setups often lead to contrasting conclusions as to which paradigm performs the best. In this work, we conduct an extensive comparison of entailment and QA-based metrics, demonstrating that carefully choosing the components of a QA-based metric, especially question generation and answerability classification, is critical to performance. Building on those insights, we propose an optimized metric, which we call QAFactEval, that leads to a 14% average improvement over previous QA-based metrics on the SummaC factual consistency benchmark, and also outperforms the best-performing entailment-based metric. Moreover, we find that QA-based and entailment-based metrics can offer complementary signals and be combined into a single metric for a further performance boost.
Towards Tracing Factual Knowledge in Language Models Back to the Training Data
Language models (LMs) have been shown to memorize a great deal of factual knowledge contained in their training data. But when an LM generates an assertion, it is often difficult to determine where it learned this information and whether it is true. In this paper, we propose the problem of fact tracing: identifying which training examples taught an LM to generate a particular factual assertion. Prior work on training data attribution (TDA) may offer effective tools for identifying such examples, known as "proponents". We present the first quantitative benchmark to evaluate this. We compare two popular families of TDA methods -- gradient-based and embedding-based -- and find that much headroom remains. For example, both methods have lower proponent-retrieval precision than an information retrieval baseline (BM25) that does not have access to the LM at all. We identify key challenges that may be necessary for further improvement such as overcoming the problem of gradient saturation, and also show how several nuanced implementation details of existing neural TDA methods can significantly improve overall fact tracing performance.
How Do Large Language Models Acquire Factual Knowledge During Pretraining?
Despite the recent observation that large language models (LLMs) can store substantial factual knowledge, there is a limited understanding of the mechanisms of how they acquire factual knowledge through pretraining. This work addresses this gap by studying how LLMs acquire factual knowledge during pretraining. The findings reveal several important insights into the dynamics of factual knowledge acquisition during pretraining. First, counterintuitively, we observe that pretraining on more data shows no significant improvement in the model's capability to acquire and maintain factual knowledge. Next, there is a power-law relationship between training steps and forgetting of memorization and generalization of factual knowledge, and LLMs trained with duplicated training data exhibit faster forgetting. Third, training LLMs with larger batch sizes can enhance the models' robustness to forgetting. Overall, our observations suggest that factual knowledge acquisition in LLM pretraining occurs by progressively increasing the probability of factual knowledge presented in the pretraining data at each step. However, this increase is diluted by subsequent forgetting. Based on this interpretation, we demonstrate that we can provide plausible explanations for recently observed behaviors of LLMs, such as the poor performance of LLMs on long-tail knowledge and the benefits of deduplicating the pretraining corpus.
Towards Reliable Latent Knowledge Estimation in LLMs: In-Context Learning vs. Prompting Based Factual Knowledge Extraction
We propose an approach for estimating the latent knowledge embedded inside large language models (LLMs). We leverage the in-context learning (ICL) abilities of LLMs to estimate the extent to which an LLM knows the facts stored in a knowledge base. Our knowledge estimator avoids reliability concerns with previous prompting-based methods, is both conceptually simpler and easier to apply, and we demonstrate that it can surface more of the latent knowledge embedded in LLMs. We also investigate how different design choices affect the performance of ICL-based knowledge estimation. Using the proposed estimator, we perform a large-scale evaluation of the factual knowledge of a variety of open source LLMs, like OPT, Pythia, Llama(2), Mistral, Gemma, etc. over a large set of relations and facts from the Wikidata knowledge base. We observe differences in the factual knowledge between different model families and models of different sizes, that some relations are consistently better known than others but that models differ in the precise facts they know, and differences in the knowledge of base models and their finetuned counterparts.
Give Me the Facts! A Survey on Factual Knowledge Probing in Pre-trained Language Models
Pre-trained Language Models (PLMs) are trained on vast unlabeled data, rich in world knowledge. This fact has sparked the interest of the community in quantifying the amount of factual knowledge present in PLMs, as this explains their performance on downstream tasks, and potentially justifies their use as knowledge bases. In this work, we survey methods and datasets that are used to probe PLMs for factual knowledge. Our contributions are: (1) We propose a categorization scheme for factual probing methods that is based on how their inputs, outputs and the probed PLMs are adapted; (2) We provide an overview of the datasets used for factual probing; (3) We synthesize insights about knowledge retention and prompt optimization in PLMs, analyze obstacles to adopting PLMs as knowledge bases and outline directions for future work.
Collapse of Dense Retrievers: Short, Early, and Literal Biases Outranking Factual Evidence
Dense retrieval models are commonly used in Information Retrieval (IR) applications, such as Retrieval-Augmented Generation (RAG). Since they often serve as the first step in these systems, their robustness is critical to avoid failures. In this work, by repurposing a relation extraction dataset (e.g. Re-DocRED), we design controlled experiments to quantify the impact of heuristic biases, such as favoring shorter documents, in retrievers like Dragon+ and Contriever. Our findings reveal significant vulnerabilities: retrievers often rely on superficial patterns like over-prioritizing document beginnings, shorter documents, repeated entities, and literal matches. Additionally, they tend to overlook whether the document contains the query's answer, lacking deep semantic understanding. Notably, when multiple biases combine, models exhibit catastrophic performance degradation, selecting the answer-containing document in less than 3% of cases over a biased document without the answer. Furthermore, we show that these biases have direct consequences for downstream applications like RAG, where retrieval-preferred documents can mislead LLMs, resulting in a 34% performance drop than not providing any documents at all.
FaaF: Facts as a Function for the evaluation of RAG systems
Factual recall from a reference source is crucial for evaluating the performance of Retrieval Augmented Generation (RAG) systems, as it directly probes into the quality of both retrieval and generation. However, it still remains a challenge to perform this evaluation reliably and efficiently. Recent work has focused on fact verification via prompting language model (LM) evaluators, however we demonstrate that these methods are unreliable in the presence of incomplete or inaccurate information. We introduce Facts as a Function (FaaF), a new approach to fact verification that utilizes the function calling abilities of LMs and a framework for RAG factual recall evaluation. FaaF substantially improves the ability of LMs to identify unsupported facts in text with incomplete information whilst improving efficiency and lowering cost by several times, compared to prompt-based approaches.
A Survey of Confidence Estimation and Calibration in Large Language Models
Large language models (LLMs) have demonstrated remarkable capabilities across a wide range of tasks in various domains. Despite their impressive performance, they can be unreliable due to factual errors in their generations. Assessing their confidence and calibrating them across different tasks can help mitigate risks and enable LLMs to produce better generations. There has been a lot of recent research aiming to address this, but there has been no comprehensive overview to organize it and outline the main lessons learned. The present survey aims to bridge this gap. In particular, we outline the challenges and we summarize recent technical advancements for LLM confidence estimation and calibration. We further discuss their applications and suggest promising directions for future work.
Hallucination Augmented Recitations for Language Models
Attribution is a key concept in large language models (LLMs) as it enables control over information sources and enhances the factuality of LLMs. While existing approaches utilize open book question answering to improve attribution, factual datasets may reward language models to recall facts that they already know from their pretraining data, not attribution. In contrast, counterfactual open book QA datasets would further improve attribution because the answer could only be grounded in the given text. We propose Hallucination Augmented Recitations (HAR) for creating counterfactual datasets by utilizing hallucination in LLMs to improve attribution. For open book QA as a case study, we demonstrate that models finetuned with our counterfactual datasets improve text grounding, leading to better open book QA performance, with up to an 8.0% increase in F1 score. Our counterfactual dataset leads to significantly better performance than using humanannotated factual datasets, even with 4x smaller datasets and 4x smaller models. We observe that improvements are consistent across various model sizes and datasets, including multi-hop, biomedical, and adversarial QA datasets.
From RAG to Memory: Non-Parametric Continual Learning for Large Language Models
Our ability to continuously acquire, organize, and leverage knowledge is a key feature of human intelligence that AI systems must approximate to unlock their full potential. Given the challenges in continual learning with large language models (LLMs), retrieval-augmented generation (RAG) has become the dominant way to introduce new information. However, its reliance on vector retrieval hinders its ability to mimic the dynamic and interconnected nature of human long-term memory. Recent RAG approaches augment vector embeddings with various structures like knowledge graphs to address some of these gaps, namely sense-making and associativity. However, their performance on more basic factual memory tasks drops considerably below standard RAG. We address this unintended deterioration and propose HippoRAG 2, a framework that outperforms standard RAG comprehensively on factual, sense-making, and associative memory tasks. HippoRAG 2 builds upon the Personalized PageRank algorithm used in HippoRAG and enhances it with deeper passage integration and more effective online use of an LLM. This combination pushes this RAG system closer to the effectiveness of human long-term memory, achieving a 7% improvement in associative memory tasks over the state-of-the-art embedding model while also exhibiting superior factual knowledge and sense-making memory capabilities. This work paves the way for non-parametric continual learning for LLMs. Our code and data will be released at https://github.com/OSU-NLP-Group/HippoRAG.
Fine Tuning vs. Retrieval Augmented Generation for Less Popular Knowledge
Large language models (LLMs) memorize a vast amount of factual knowledge, exhibiting strong performance across diverse tasks and domains. However, it has been observed that the performance diminishes when dealing with less-popular or low-frequency concepts and entities, for example in domain specific applications. The two prominent approaches to enhance the performance of LLMs on low-frequent topics are: Retrieval Augmented Generation (RAG) and fine-tuning (FT) over synthetic data. This paper explores and evaluates the impact of RAG and FT on customizing LLMs in handling low-frequency entities on question answering task. Our findings indicate that FT significantly boosts the performance across entities of varying popularity, especially in the most and least popular groups, while RAG surpasses other methods. Additionally, the success of both RAG and FT approaches is amplified by advancements in retrieval and data augmentation techniques. We release our data and code at https://github.com/informagi/RAGvsFT.
Boosting Language Models Reasoning with Chain-of-Knowledge Prompting
Recently, Chain-of-Thought (CoT) prompting has delivered success on complex reasoning tasks, which aims at designing a simple prompt like ``Let's think step by step'' or multiple in-context exemplars with well-designed rationales to elicit Large Language Models (LLMs) to generate intermediate reasoning steps. However, the generated rationales often come with mistakes, making unfactual and unfaithful reasoning chains. To mitigate this brittleness, we propose a novel Chain-of-Knowledge (CoK) prompting, where we aim at eliciting LLMs to generate explicit pieces of knowledge evidence in the form of structure triple. This is inspired by our human behaviors, i.e., we can draw a mind map or knowledge map as the reasoning evidence in the brain before answering a complex question. Benefiting from CoK, we additionally introduce a F^2-Verification method to estimate the reliability of the reasoning chains in terms of factuality and faithfulness. For the unreliable response, the wrong evidence can be indicated to prompt the LLM to rethink. Extensive experiments demonstrate that our method can further improve the performance of commonsense, factual, symbolic, and arithmetic reasoning tasks.
Semantic Volume: Quantifying and Detecting both External and Internal Uncertainty in LLMs
Large language models (LLMs) have demonstrated remarkable performance across diverse tasks by encoding vast amounts of factual knowledge. However, they are still prone to hallucinations, generating incorrect or misleading information, often accompanied by high uncertainty. Existing methods for hallucination detection primarily focus on quantifying internal uncertainty, which arises from missing or conflicting knowledge within the model. However, hallucinations can also stem from external uncertainty, where ambiguous user queries lead to multiple possible interpretations. In this work, we introduce Semantic Volume, a novel mathematical measure for quantifying both external and internal uncertainty in LLMs. Our approach perturbs queries and responses, embeds them in a semantic space, and computes the determinant of the Gram matrix of the embedding vectors, capturing their dispersion as a measure of uncertainty. Our framework provides a generalizable and unsupervised uncertainty detection method without requiring white-box access to LLMs. We conduct extensive experiments on both external and internal uncertainty detection, demonstrating that our Semantic Volume method consistently outperforms existing baselines in both tasks. Additionally, we provide theoretical insights linking our measure to differential entropy, unifying and extending previous sampling-based uncertainty measures such as the semantic entropy. Semantic Volume is shown to be a robust and interpretable approach to improving the reliability of LLMs by systematically detecting uncertainty in both user queries and model responses.
Is This the Subspace You Are Looking for? An Interpretability Illusion for Subspace Activation Patching
Mechanistic interpretability aims to understand model behaviors in terms of specific, interpretable features, often hypothesized to manifest as low-dimensional subspaces of activations. Specifically, recent studies have explored subspace interventions (such as activation patching) as a way to simultaneously manipulate model behavior and attribute the features behind it to given subspaces. In this work, we demonstrate that these two aims diverge, potentially leading to an illusory sense of interpretability. Counterintuitively, even if a subspace intervention makes the model's output behave as if the value of a feature was changed, this effect may be achieved by activating a dormant parallel pathway leveraging another subspace that is causally disconnected from model outputs. We demonstrate this phenomenon in a distilled mathematical example, in two real-world domains (the indirect object identification task and factual recall), and present evidence for its prevalence in practice. In the context of factual recall, we further show a link to rank-1 fact editing, providing a mechanistic explanation for previous work observing an inconsistency between fact editing performance and fact localization. However, this does not imply that activation patching of subspaces is intrinsically unfit for interpretability. To contextualize our findings, we also show what a success case looks like in a task (indirect object identification) where prior manual circuit analysis informs an understanding of the location of a feature. We explore the additional evidence needed to argue that a patched subspace is faithful.
EQUATOR: A Deterministic Framework for Evaluating LLM Reasoning with Open-Ended Questions. # v1.0.0-beta
Despite the remarkable coherence of Large Language Models (LLMs), existing evaluation methods often suffer from fluency bias and rely heavily on multiple-choice formats, making it difficult to assess factual accuracy and complex reasoning effectively. LLMs thus frequently generate factually inaccurate responses, especially in complex reasoning tasks, highlighting two prominent challenges: (1) the inadequacy of existing methods to evaluate reasoning and factual accuracy effectively, and (2) the reliance on human evaluators for nuanced judgment, as illustrated by Williams and Huckle (2024)[1], who found manual grading indispensable despite automated grading advancements. To address evaluation gaps in open-ended reasoning tasks, we introduce the EQUATOR Evaluator (Evaluation of Question Answering Thoroughness in Open-ended Reasoning). This framework combines deterministic scoring with a focus on factual accuracy and robust reasoning assessment. Using a vector database, EQUATOR pairs open-ended questions with human-evaluated answers, enabling more precise and scalable evaluations. In practice, EQUATOR significantly reduces reliance on human evaluators for scoring and improves scalability compared to Williams and Huckle's (2004)[1] methods. Our results demonstrate that this framework significantly outperforms traditional multiple-choice evaluations while maintaining high accuracy standards. Additionally, we introduce an automated evaluation process leveraging smaller, locally hosted LLMs. We used LLaMA 3.2B, running on the Ollama binaries to streamline our assessments. This work establishes a new paradigm for evaluating LLM performance, emphasizing factual accuracy and reasoning ability, and provides a robust methodological foundation for future research.
TiEBe: A Benchmark for Assessing the Current Knowledge of Large Language Models
In a rapidly evolving knowledge landscape and the increasing adoption of large language models, a need has emerged to keep these models continuously updated with current events. While existing benchmarks evaluate general factual recall, they often overlook two critical aspects: the ability of models to integrate evolving knowledge through continual learning and the significant regional disparities in their performance. To address these gaps, we introduce the Timely Events Benchmark (TiEBe), a dataset containing over 11,000 question-answer pairs focused on globally and regionally significant events. TiEBe leverages structured retrospective data from Wikipedia, enabling continuous updates to assess LLMs' knowledge of evolving global affairs and their understanding of events across different regions. Our benchmark demonstrates that LLMs exhibit substantial geographic disparities in factual recall, emphasizing the need for more balanced global knowledge representation. Furthermore, TiEBe serves as a tool for evaluating continual learning strategies, providing insights into models' ability to acquire new information without forgetting past knowledge.
VideoWebArena: Evaluating Long Context Multimodal Agents with Video Understanding Web Tasks
Videos are often used to learn or extract the necessary information to complete tasks in ways different than what text and static imagery alone can provide. However, many existing agent benchmarks neglect long-context video understanding, instead focusing on text or static image inputs. To bridge this gap, we introduce VideoWebArena (VideoWA), a benchmark for evaluating the capabilities of long-context multimodal agents for video understanding. VideoWA consists of 2,021 web agent tasks based on manually crafted video tutorials, which total almost four hours of content. For our benchmark, we define a taxonomy of long-context video-based agent tasks with two main areas of focus: skill retention and factual retention. While skill retention tasks evaluate whether an agent can use a given human demonstration to complete a task efficiently, the factual retention task evaluates whether an agent can retrieve instruction-relevant information from a video to complete a task. We find that the best model achieves 13.3% success on factual retention tasks and 45.8% on factual retention QA pairs, far below human performance at 73.9% and 79.3%, respectively. On skill retention tasks, long-context models perform worse with tutorials than without, exhibiting a 5% performance decrease in WebArena tasks and a 10.3% decrease in VisualWebArena tasks. Our work highlights the need to improve the agentic abilities of long-context multimodal models and provides a testbed for future development with long-context video agents.
Improving Retrieval Augmented Language Model with Self-Reasoning
The Retrieval-Augmented Language Model (RALM) has shown remarkable performance on knowledge-intensive tasks by incorporating external knowledge during inference, which mitigates the factual hallucinations inherited in large language models (LLMs). Despite these advancements, challenges persist in the implementation of RALMs, particularly concerning their reliability and traceability. To be specific, the irrelevant document retrieval may result in unhelpful response generation or even deteriorate the performance of LLMs, while the lack of proper citations in generated outputs complicates efforts to verify the trustworthiness of the models. To this end, we propose a novel self-reasoning framework aimed at improving the reliability and traceability of RALMs, whose core idea is to leverage reasoning trajectories generated by the LLM itself. The framework involves constructing self-reason trajectories with three processes: a relevance-aware process, an evidence-aware selective process, and a trajectory analysis process. We have evaluated our framework across four public datasets (two short-form QA datasets, one long-form QA dataset, and one fact verification dataset) to demonstrate the superiority of our method, which can outperform existing state-of-art models and can achieve comparable performance with GPT-4, while only using 2,000 training samples.
Augmented Large Language Models with Parametric Knowledge Guiding
Large Language Models (LLMs) have significantly advanced natural language processing (NLP) with their impressive language understanding and generation capabilities. However, their performance may be suboptimal for domain-specific tasks that require specialized knowledge due to limited exposure to the related data. Additionally, the lack of transparency of most state-of-the-art (SOTA) LLMs, which can only be accessed via APIs, impedes further fine-tuning with domain custom data. Moreover, providing private data to the LLMs' owner leads to data privacy problems. To address these challenges, we propose the novel Parametric Knowledge Guiding (PKG) framework, which equips LLMs with a knowledge-guiding module to access relevant knowledge without altering the LLMs' parameters. Our PKG is based on open-source "white-box" language models, allowing offline memory of any knowledge that LLMs require. We demonstrate that our PKG framework can enhance the performance of "black-box" LLMs on a range of domain knowledge-intensive tasks that require factual (+7.9%), tabular (+11.9%), medical (+3.0%), and multimodal (+8.1%) knowledge.
SAG: Style-Aligned Article Generation via Model Collaboration
Large language models (LLMs) have increased the demand for personalized and stylish content generation. However, closed-source models like GPT-4 present limitations in optimization opportunities, while the substantial training costs and inflexibility of open-source alternatives, such as Qwen-72B, pose considerable challenges. Conversely, small language models (SLMs) struggle with understanding complex instructions and transferring learned capabilities to new contexts, often exhibiting more pronounced limitations. In this paper, we present a novel collaborative training framework that leverages the strengths of both LLMs and SLMs for style article generation, surpassing the performance of either model alone. We freeze the LLMs to harness their robust instruction-following capabilities and subsequently apply supervised fine-tuning on the SLM using style-specific data. Additionally, we introduce a self-improvement method to enhance style consistency. Our new benchmark, NoteBench, thoroughly evaluates style-aligned generation. Extensive experiments show that our approach achieves state-of-the-art performance, with improvements of 0.78 in ROUGE-L and 0.55 in BLEU-4 scores compared to GPT-4, while maintaining a low hallucination rate regarding factual and faithfulness.
Ingest-And-Ground: Dispelling Hallucinations from Continually-Pretrained LLMs with RAG
This paper presents new methods that have the potential to improve privacy process efficiency with LLM and RAG. To reduce hallucination, we continually pre-train the base LLM model with a privacy-specific knowledge base and then augment it with a semantic RAG layer. Our evaluations demonstrate that this approach enhances the model performance (as much as doubled metrics compared to out-of-box LLM) in handling privacy-related queries, by grounding responses with factual information which reduces inaccuracies.
Annotating and Modeling Fine-grained Factuality in Summarization
Recent pre-trained abstractive summarization systems have started to achieve credible performance, but a major barrier to their use in practice is their propensity to output summaries that are not faithful to the input and that contain factual errors. While a number of annotated datasets and statistical models for assessing factuality have been explored, there is no clear picture of what errors are most important to target or where current techniques are succeeding and failing. We explore both synthetic and human-labeled data sources for training models to identify factual errors in summarization, and study factuality at the word-, dependency-, and sentence-level. Our observations are threefold. First, exhibited factual errors differ significantly across datasets, and commonly-used training sets of simple synthetic errors do not reflect errors made on abstractive datasets like XSum. Second, human-labeled data with fine-grained annotations provides a more effective training signal than sentence-level annotations or synthetic data. Finally, we show that our best factuality detection model enables training of more factual XSum summarization models by allowing us to identify non-factual tokens in the training data.
Specialist or Generalist? Instruction Tuning for Specific NLP Tasks
The potential of large language models (LLMs) to simultaneously perform a wide range of natural language processing (NLP) tasks has been the subject of extensive research. Although instruction tuning has proven to be a data-efficient method for transforming LLMs into such generalist models, their performance still lags behind specialist models trained exclusively for specific tasks. In this paper, we investigate whether incorporating broad-coverage generalist instruction tuning can contribute to building a specialist model. We hypothesize that its efficacy depends on task specificity and skill requirements. Our experiments assess four target tasks with distinct coverage levels, revealing that integrating generalist instruction tuning consistently enhances model performance when the task coverage is broad. The effect is particularly pronounced when the amount of task-specific training data is limited. Further investigation into three target tasks focusing on different capabilities demonstrates that generalist instruction tuning improves understanding and reasoning abilities. However, for tasks requiring factual knowledge, generalist data containing hallucinatory information may negatively affect the model's performance. Overall, our work provides a systematic guide for developing specialist models with general instruction tuning. Our code and other related resources can be found at https://github.com/DavidFanzz/Generalist_or_Specialist.
Project Alexandria: Towards Freeing Scientific Knowledge from Copyright Burdens via LLMs
Paywalls, licenses and copyright rules often restrict the broad dissemination and reuse of scientific knowledge. We take the position that it is both legally and technically feasible to extract the scientific knowledge in scholarly texts. Current methods, like text embeddings, fail to reliably preserve factual content, and simple paraphrasing may not be legally sound. We urge the community to adopt a new idea: convert scholarly documents into Knowledge Units using LLMs. These units use structured data capturing entities, attributes and relationships without stylistic content. We provide evidence that Knowledge Units: (1) form a legally defensible framework for sharing knowledge from copyrighted research texts, based on legal analyses of German copyright law and U.S. Fair Use doctrine, and (2) preserve most (~95%) factual knowledge from original text, measured by MCQ performance on facts from the original copyrighted text across four research domains. Freeing scientific knowledge from copyright promises transformative benefits for scientific research and education by allowing language models to reuse important facts from copyrighted text. To support this, we share open-source tools for converting research documents into Knowledge Units. Overall, our work posits the feasibility of democratizing access to scientific knowledge while respecting copyright.
How do language models learn facts? Dynamics, curricula and hallucinations
Large language models accumulate vast knowledge during pre-training, yet the dynamics governing this acquisition remain poorly understood. This work investigates the learning dynamics of language models on a synthetic factual recall task, uncovering three key findings: First, language models learn in three phases, exhibiting a performance plateau before acquiring precise factual knowledge. Mechanistically, this plateau coincides with the formation of attention-based circuits that support recall. Second, the training data distribution significantly impacts learning dynamics, as imbalanced distributions lead to shorter plateaus. Finally, hallucinations emerge simultaneously with knowledge, and integrating new knowledge into the model through fine-tuning is challenging, as it quickly corrupts its existing parametric memories. Our results emphasize the importance of data distribution in knowledge acquisition and suggest novel data scheduling strategies to accelerate neural network training.
Belief in the Machine: Investigating Epistemological Blind Spots of Language Models
As language models (LMs) become integral to fields like healthcare, law, and journalism, their ability to differentiate between fact, belief, and knowledge is essential for reliable decision-making. Failure to grasp these distinctions can lead to significant consequences in areas such as medical diagnosis, legal judgments, and dissemination of fake news. Despite this, current literature has largely focused on more complex issues such as theory of mind, overlooking more fundamental epistemic challenges. This study systematically evaluates the epistemic reasoning capabilities of modern LMs, including GPT-4, Claude-3, and Llama-3, using a new dataset, KaBLE, consisting of 13,000 questions across 13 tasks. Our results reveal key limitations. First, while LMs achieve 86% accuracy on factual scenarios, their performance drops significantly with false scenarios, particularly in belief-related tasks. Second, LMs struggle with recognizing and affirming personal beliefs, especially when those beliefs contradict factual data, which raises concerns for applications in healthcare and counseling, where engaging with a person's beliefs is critical. Third, we identify a salient bias in how LMs process first-person versus third-person beliefs, performing better on third-person tasks (80.7%) compared to first-person tasks (54.4%). Fourth, LMs lack a robust understanding of the factive nature of knowledge, namely, that knowledge inherently requires truth. Fifth, LMs rely on linguistic cues for fact-checking and sometimes bypass the deeper reasoning. These findings highlight significant concerns about current LMs' ability to reason about truth, belief, and knowledge while emphasizing the need for advancements in these areas before broad deployment in critical sectors.
Improving Embedding Accuracy for Document Retrieval Using Entity Relationship Maps and Model-Aware Contrastive Sampling
In this paper we present APEX-Embedding-7B (Advanced Processing for Epistemic eXtraction), a 7-billion parameter decoder-only text Feature Extraction Model, specifically designed for Document Retrieval-Augmented Generation (RAG) tasks. Our approach employs two training techniques that yield an emergent improvement in factual focus: (1) Pre-convergence interrupted fine-tuning using Structured Entity Relationship Maps as training data input: designed to shift the model's attention and create a bias towards factual content rather than semantic style - this enhances plain text performance despite not being directly trained for it; and (2) Model-Aware Contrastive Sampling, creating a balanced and evenly distributed collation map of hard and soft negatives directly informed by the base model's competency. This combined methodology yields significant improvements, enhancing plain text query/document pair retrieval to achieve an absolute rank@1 accuracy of 90.86% (an increase of 6.26% compared to the next leading model) in our evaluation, and reducing training data input context size by an average of 37.71% compared to plain text for both queries and document texts. Based on our evaluations, our model establishes a new state-of-the-art standard in text feature extraction for longer context document retrieval tasks.
Verify-and-Edit: A Knowledge-Enhanced Chain-of-Thought Framework
As large language models (LLMs) have become the norm in NLP, demonstrating good performance in generation and reasoning tasks, one of its most fatal disadvantages is the lack of factual correctness. Generating unfactual texts not only leads to lower performances but also degrades the trust and validity of their applications. Chain-of-Thought (CoT) prompting improves trust and model performance on complex reasoning tasks by generating interpretable reasoning chains, but still suffers from factuality concerns in knowledge-intensive tasks. In this paper, we propose the Verify-and-Edit framework for CoT prompting, which seeks to increase prediction factuality by post-editing reasoning chains according to external knowledge. Building on top of GPT-3, our framework lead to accuracy improvements in multiple open-domain question-answering tasks.
SelfCheckAgent: Zero-Resource Hallucination Detection in Generative Large Language Models
Detecting hallucinations in Large Language Models (LLMs) remains a critical challenge for their reliable deployment in real-world applications. To address this, we introduce SelfCheckAgent, a novel framework integrating three different agents: the Symbolic Agent, the Specialized Detection Agent, and the Contextual Consistency Agent. These agents provide a robust multi-dimensional approach to hallucination detection. Notable results include the Contextual Consistency Agent leveraging Llama 3.1 with Chain-of-Thought (CoT) to achieve outstanding performance on the WikiBio dataset, with NonFactual hallucination detection scoring 93.64%, Factual 70.26%, and Ranking 78.48% respectively. On the AIME dataset, GPT-4o with CoT excels in NonFactual detection with 94.89% but reveals trade-offs in Factual with 30.58% and Ranking with 30.68%, underscoring the complexity of hallucination detection in the complex mathematical domains. The framework also incorporates a triangulation strategy, which increases the strengths of the SelfCheckAgent, yielding significant improvements in real-world hallucination identification. The comparative analysis demonstrates SelfCheckAgent's applicability across diverse domains, positioning it as a crucial advancement for trustworthy LLMs. These findings highlight the potentiality of consistency-driven methodologies in detecting hallucinations in LLMs.
CoLoTa: A Dataset for Entity-based Commonsense Reasoning over Long-Tail Knowledge
The rise of Large Language Models (LLMs) has redefined the AI landscape, particularly due to their ability to encode factual and commonsense knowledge, and their outstanding performance in tasks requiring reasoning. Despite these advances, hallucinations and reasoning errors remain a significant barrier to their deployment in high-stakes settings. In this work, we observe that even the most prominent LLMs, such as OpenAI-o1, suffer from high rates of reasoning errors and hallucinations on tasks requiring commonsense reasoning over obscure, long-tail entities. To investigate this limitation, we present a new dataset for Commonsense reasoning over Long-Tail entities (CoLoTa), that consists of 3,300 queries from question answering and claim verification tasks and covers a diverse range of commonsense reasoning skills. We remark that CoLoTa can also serve as a Knowledge Graph Question Answering (KGQA) dataset since the support of knowledge required to answer its queries is present in the Wikidata knowledge graph. However, as opposed to existing KGQA benchmarks that merely focus on factoid questions, our CoLoTa queries also require commonsense reasoning. Our experiments with strong LLM-based KGQA methodologies indicate their severe inability to answer queries involving commonsense reasoning. Hence, we propose CoLoTa as a novel benchmark for assessing both (i) LLM commonsense reasoning capabilities and their robustness to hallucinations on long-tail entities and (ii) the commonsense reasoning capabilities of KGQA methods.
Conversation AI Dialog for Medicare powered by Finetuning and Retrieval Augmented Generation
Large language models (LLMs) have shown impressive capabilities in natural language processing tasks, including dialogue generation. This research aims to conduct a novel comparative analysis of two prominent techniques, fine-tuning with LoRA (Low-Rank Adaptation) and the Retrieval-Augmented Generation (RAG) framework, in the context of doctor-patient chat conversations with multiple datasets of mixed medical domains. The analysis involves three state-of-the-art models: Llama-2, GPT, and the LSTM model. Employing real-world doctor-patient dialogues, we comprehensively evaluate the performance of models, assessing key metrics such as language quality (perplexity, BLEU score), factual accuracy (fact-checking against medical knowledge bases), adherence to medical guidelines, and overall human judgments (coherence, empathy, safety). The findings provide insights into the strengths and limitations of each approach, shedding light on their suitability for healthcare applications. Furthermore, the research investigates the robustness of the models in handling diverse patient queries, ranging from general health inquiries to specific medical conditions. The impact of domain-specific knowledge integration is also explored, highlighting the potential for enhancing LLM performance through targeted data augmentation and retrieval strategies.
Faithfulness in Natural Language Generation: A Systematic Survey of Analysis, Evaluation and Optimization Methods
Natural Language Generation (NLG) has made great progress in recent years due to the development of deep learning techniques such as pre-trained language models. This advancement has resulted in more fluent, coherent and even properties controllable (e.g. stylistic, sentiment, length etc.) generation, naturally leading to development in downstream tasks such as abstractive summarization, dialogue generation, machine translation, and data-to-text generation. However, the faithfulness problem that the generated text usually contains unfaithful or non-factual information has become the biggest challenge, which makes the performance of text generation unsatisfactory for practical applications in many real-world scenarios. Many studies on analysis, evaluation, and optimization methods for faithfulness problems have been proposed for various tasks, but have not been organized, compared and discussed in a combined manner. In this survey, we provide a systematic overview of the research progress on the faithfulness problem of NLG, including problem analysis, evaluation metrics and optimization methods. We organize the evaluation and optimization methods for different tasks into a unified taxonomy to facilitate comparison and learning across tasks. Several research trends are discussed further.
Modifying Memories in Transformer Models
Large Transformer models have achieved impressive performance in many natural language tasks. In particular, Transformer based language models have been shown to have great capabilities in encoding factual knowledge in their vast amount of parameters. While the tasks of improving the memorization and generalization of Transformers have been widely studied, it is not well known how to make transformers forget specific old facts and memorize new ones. In this paper, we propose a new task of explicitly modifying specific factual knowledge in Transformer models while ensuring the model performance does not degrade on the unmodified facts. This task is useful in many scenarios, such as updating stale knowledge, protecting privacy, and eliminating unintended biases stored in the models. We benchmarked several approaches that provide natural baseline performances on this task. This leads to the discovery of key components of a Transformer model that are especially effective for knowledge modifications. The work also provides insights into the role that different training phases (such as pretraining and fine-tuning) play towards memorization and knowledge modification.
Aligning Large Multimodal Models with Factually Augmented RLHF
Large Multimodal Models (LMM) are built across modalities and the misalignment between two modalities can result in "hallucination", generating textual outputs that are not grounded by the multimodal information in context. To address the multimodal misalignment issue, we adapt the Reinforcement Learning from Human Feedback (RLHF) from the text domain to the task of vision-language alignment, where human annotators are asked to compare two responses and pinpoint the more hallucinated one, and the vision-language model is trained to maximize the simulated human rewards. We propose a new alignment algorithm called Factually Augmented RLHF that augments the reward model with additional factual information such as image captions and ground-truth multi-choice options, which alleviates the reward hacking phenomenon in RLHF and further improves the performance. We also enhance the GPT-4-generated training data (for vision instruction tuning) with previously available human-written image-text pairs to improve the general capabilities of our model. To evaluate the proposed approach in real-world scenarios, we develop a new evaluation benchmark MMHAL-BENCH with a special focus on penalizing hallucinations. As the first LMM trained with RLHF, our approach achieves remarkable improvement on the LLaVA-Bench dataset with the 94% performance level of the text-only GPT-4 (while previous best methods can only achieve the 87% level), and an improvement by 60% on MMHAL-BENCH over other baselines. We opensource our code, model, data at https://llava-rlhf.github.io.
Benchmarking Generation and Evaluation Capabilities of Large Language Models for Instruction Controllable Summarization
While large language models (LLMs) already achieve strong performance on standard generic summarization benchmarks, their performance on more complex summarization task settings is less studied. Therefore, we benchmark LLMs on instruction controllable text summarization, where the model input consists of both a source article and a natural language requirement for the desired summary characteristics. To this end, we curate an evaluation-only dataset for this task setting and conduct human evaluation on 5 LLM-based summarization systems. We then benchmark LLM-based automatic evaluation for this task with 4 different evaluation protocols and 11 LLMs, resulting in 40 evaluation methods in total. Our study reveals that instruction controllable text summarization remains a challenging task for LLMs, since (1) all LLMs evaluated still make factual and other types of errors in their summaries; (2) all LLM-based evaluation methods cannot achieve a strong alignment with human annotators when judging the quality of candidate summaries; (3) different LLMs show large performance gaps in summary generation and evaluation. We make our collected benchmark, InstruSum, publicly available to facilitate future research in this direction.
Adapters for Enhanced Modeling of Multilingual Knowledge and Text
Large language models appear to learn facts from the large text corpora they are trained on. Such facts are encoded implicitly within their many parameters, making it difficult to verify or manipulate what knowledge has been learned. Language models have recently been extended to multilingual language models (MLLMs), enabling knowledge to be learned across hundreds of languages. Meanwhile, knowledge graphs contain facts in an explicit triple format, which require careful and costly curation and are only available in a few high-resource languages, restricting their research and application. To address these issues, we propose to enhance MLLMs with knowledge from multilingual knowledge graphs (MLKGs) so as to tackle language and knowledge graph tasks across many languages, including low-resource ones. Specifically, we introduce a lightweight adapter set to enhance MLLMs with cross-lingual entity alignment and facts from MLKGs for many languages. Experiments on common benchmarks show that such enhancement benefits both MLLMs and MLKGs, achieving: (1) comparable or improved performance for knowledge graph completion and entity alignment relative to baselines, especially for low-resource languages (for which knowledge graphs are unavailable); and (2) improved MLLM performance on language understanding tasks that require multilingual factual knowledge; all while maintaining performance on other general language tasks.
FactBench: A Dynamic Benchmark for In-the-Wild Language Model Factuality Evaluation
Language models (LMs) are widely used by an increasing number of users, underscoring the challenge of maintaining factuality across a broad range of topics. We first present VERIFY (Verification and Evidence RetrIeval for FactualitY evaluation), a pipeline to evaluate LMs' factuality in real-world user interactions. VERIFY considers the verifiability of LM-generated content and categorizes content units as supported, unsupported, or undecidable based on the retrieved evidence from the Web. Importantly, factuality judgment by VERIFY correlates better with human evaluations than existing methods. Using VERIFY, we identify "hallucination prompts" across diverse topics, i.e., those eliciting the highest rates of incorrect and inconclusive LM responses. These prompts form FactBench, a dataset of 1K prompts across 150 fine-grained topics. Our dataset captures emerging factuality challenges in real-world LM interactions and can be regularly updated with new prompts. We benchmark widely-used LMs from GPT, Gemini, and Llama3.1 family on FactBench, yielding the following key findings: (i) Proprietary models exhibit better factuality, with performance declining from Easy to Hard hallucination prompts. (ii) Llama3.1-405B-Instruct shows comparable or lower factual accuracy than Llama3.1-70B-Instruct across all evaluation methods due to its higher subjectivity that leads to more content labeled as undecidable. (iii) Gemini1.5-Pro shows a significantly higher refusal rate, with over-refusal in 25% of cases. Our code and data are publicly available at https://huggingface.co/spaces/launch/factbench.
FELM: Benchmarking Factuality Evaluation of Large Language Models
Assessing factuality of text generated by large language models (LLMs) is an emerging yet crucial research area, aimed at alerting users to potential errors and guiding the development of more reliable LLMs. Nonetheless, the evaluators assessing factuality necessitate suitable evaluation themselves to gauge progress and foster advancements. This direction remains under-explored, resulting in substantial impediments to the progress of factuality evaluators. To mitigate this issue, we introduce a benchmark for Factuality Evaluation of large Language Models, referred to as felm. In this benchmark, we collect responses generated from LLMs and annotate factuality labels in a fine-grained manner. Contrary to previous studies that primarily concentrate on the factuality of world knowledge (e.g.~information from Wikipedia), felm focuses on factuality across diverse domains, spanning from world knowledge to math and reasoning. Our annotation is based on text segments, which can help pinpoint specific factual errors. The factuality annotations are further supplemented by predefined error types and reference links that either support or contradict the statement. In our experiments, we investigate the performance of several LLM-based factuality evaluators on felm, including both vanilla LLMs and those augmented with retrieval mechanisms and chain-of-thought processes. Our findings reveal that while retrieval aids factuality evaluation, current LLMs are far from satisfactory to faithfully detect factual errors.
Survey on Factuality in Large Language Models: Knowledge, Retrieval and Domain-Specificity
This survey addresses the crucial issue of factuality in Large Language Models (LLMs). As LLMs find applications across diverse domains, the reliability and accuracy of their outputs become vital. We define the Factuality Issue as the probability of LLMs to produce content inconsistent with established facts. We first delve into the implications of these inaccuracies, highlighting the potential consequences and challenges posed by factual errors in LLM outputs. Subsequently, we analyze the mechanisms through which LLMs store and process facts, seeking the primary causes of factual errors. Our discussion then transitions to methodologies for evaluating LLM factuality, emphasizing key metrics, benchmarks, and studies. We further explore strategies for enhancing LLM factuality, including approaches tailored for specific domains. We focus two primary LLM configurations standalone LLMs and Retrieval-Augmented LLMs that utilizes external data, we detail their unique challenges and potential enhancements. Our survey offers a structured guide for researchers aiming to fortify the factual reliability of LLMs.
Video SimpleQA: Towards Factuality Evaluation in Large Video Language Models
Recent advancements in Large Video Language Models (LVLMs) have highlighted their potential for multi-modal understanding, yet evaluating their factual grounding in video contexts remains a critical unsolved challenge. To address this gap, we introduce Video SimpleQA, the first comprehensive benchmark tailored for factuality evaluation of LVLMs. Our work distinguishes from existing video benchmarks through the following key features: 1) Knowledge required: demanding integration of external knowledge beyond the explicit narrative; 2) Fact-seeking question: targeting objective, undisputed events or relationships, avoiding subjective interpretation; 3) Definitive & short-form answer: Answers are crafted as unambiguous and definitively correct in a short format, enabling automated evaluation through LLM-as-a-judge frameworks with minimal scoring variance; 4) External-source verified: All annotations undergo rigorous validation against authoritative external references to ensure the reliability; 5) Temporal reasoning required: The annotated question types encompass both static single-frame understanding and dynamic temporal reasoning, explicitly evaluating LVLMs factuality under the long-context dependencies. We extensively evaluate 41 state-of-the-art LVLMs and summarize key findings as follows: 1) Current LVLMs exhibit notable deficiencies in factual adherence, particularly for open-source models. The best-performing model Gemini-1.5-Pro achieves merely an F-score of 54.4%; 2) Test-time compute paradigms show insignificant performance gains, revealing fundamental constraints for enhancing factuality through post-hoc computation; 3) Retrieval-Augmented Generation demonstrates consistent improvements at the cost of additional inference time overhead, presenting a critical efficiency-performance trade-off.
TRUE: Re-evaluating Factual Consistency Evaluation
Grounded text generation systems often generate text that contains factual inconsistencies, hindering their real-world applicability. Automatic factual consistency evaluation may help alleviate this limitation by accelerating evaluation cycles, filtering inconsistent outputs and augmenting training data. While attracting increasing attention, such evaluation metrics are usually developed and evaluated in silo for a single task or dataset, slowing their adoption. Moreover, previous meta-evaluation protocols focused on system-level correlations with human annotations, which leave the example-level accuracy of such metrics unclear. In this work, we introduce TRUE: a comprehensive survey and assessment of factual consistency metrics on a standardized collection of existing texts from diverse tasks, manually annotated for factual consistency. Our standardization enables an example-level meta-evaluation protocol that is more actionable and interpretable than previously reported correlations, yielding clearer quality measures. Across diverse state-of-the-art metrics and 11 datasets we find that large-scale NLI and question generation-and-answering-based approaches achieve strong and complementary results. We recommend those methods as a starting point for model and metric developers, and hope TRUE will foster progress towards even better evaluation methods.
MultiFC: A Real-World Multi-Domain Dataset for Evidence-Based Fact Checking of Claims
We contribute the largest publicly available dataset of naturally occurring factual claims for the purpose of automatic claim verification. It is collected from 26 fact checking websites in English, paired with textual sources and rich metadata, and labelled for veracity by human expert journalists. We present an in-depth analysis of the dataset, highlighting characteristics and challenges. Further, we present results for automatic veracity prediction, both with established baselines and with a novel method for joint ranking of evidence pages and predicting veracity that outperforms all baselines. Significant performance increases are achieved by encoding evidence, and by modelling metadata. Our best-performing model achieves a Macro F1 of 49.2%, showing that this is a challenging testbed for claim veracity prediction.
Generating Benchmarks for Factuality Evaluation of Language Models
Before deploying a language model (LM) within a given domain, it is important to measure its tendency to generate factually incorrect information in that domain. Existing factual generation evaluation methods focus on facts sampled from the LM itself, and thus do not control the set of evaluated facts and might under-represent rare and unlikely facts. We propose FACTOR: Factual Assessment via Corpus TransfORmation, a scalable approach for evaluating LM factuality. FACTOR automatically transforms a factual corpus of interest into a benchmark evaluating an LM's propensity to generate true facts from the corpus vs. similar but incorrect statements. We use our framework to create two benchmarks: Wiki-FACTOR and News-FACTOR. We show that: (i) our benchmark scores increase with model size and improve when the LM is augmented with retrieval; (ii) benchmark score correlates with perplexity, but the two metrics do not always agree on model ranking; and (iii) when perplexity and benchmark score disagree, the latter better reflects factuality in open-ended generation, as measured by human annotators. We make our data and code publicly available in https://github.com/AI21Labs/factor.
Improving Factuality with Explicit Working Memory
Large language models can generate factually inaccurate content, a problem known as hallucination. Recent works have built upon retrieved-augmented generation to improve factuality through iterative prompting but these methods are limited by the traditional RAG design. To address these challenges, we introduce EWE (Explicit Working Memory), a novel approach that enhances factuality in long-form text generation by integrating a working memory that receives real-time feedback from external resources. The memory is refreshed based on online fact-checking and retrieval feedback, allowing EWE to rectify false claims during the generation process and ensure more accurate and reliable outputs. Our experiments demonstrate that Ewe outperforms strong baselines on four fact-seeking long-form generation datasets, increasing the factuality metric, VeriScore, by 2 to 10 points absolute without sacrificing the helpfulness of the responses. Further analysis reveals that the design of rules for memory updates, configurations of memory units, and the quality of the retrieval datastore are crucial factors for influencing model performance.
Fine-tuning Language Models for Factuality
The fluency and creativity of large pre-trained language models (LLMs) have led to their widespread use, sometimes even as a replacement for traditional search engines. Yet language models are prone to making convincing but factually inaccurate claims, often referred to as 'hallucinations.' These errors can inadvertently spread misinformation or harmfully perpetuate misconceptions. Further, manual fact-checking of model responses is a time-consuming process, making human factuality labels expensive to acquire. In this work, we fine-tune language models to be more factual, without human labeling and targeting more open-ended generation settings than past work. We leverage two key recent innovations in NLP to do so. First, several recent works have proposed methods for judging the factuality of open-ended text by measuring consistency with an external knowledge base or simply a large model's confidence scores. Second, the direct preference optimization algorithm enables straightforward fine-tuning of language models on objectives other than supervised imitation, using a preference ranking over possible model responses. We show that learning from automatically generated factuality preference rankings, generated either through existing retrieval systems or our novel retrieval-free approach, significantly improves the factuality (percent of generated claims that are correct) of Llama-2 on held-out topics compared with RLHF or decoding strategies targeted at factuality. At 7B scale, compared to Llama-2-chat, we observe 58% and 40% reduction in factual error rate when generating biographies and answering medical questions, respectively.
Overview of Factify5WQA: Fact Verification through 5W Question-Answering
Researchers have found that fake news spreads much times faster than real news. This is a major problem, especially in today's world where social media is the key source of news for many among the younger population. Fact verification, thus, becomes an important task and many media sites contribute to the cause. Manual fact verification is a tedious task, given the volume of fake news online. The Factify5WQA shared task aims to increase research towards automated fake news detection by providing a dataset with an aspect-based question answering based fact verification method. Each claim and its supporting document is associated with 5W questions that help compare the two information sources. The objective performance measure in the task is done by comparing answers using BLEU score to measure the accuracy of the answers, followed by an accuracy measure of the classification. The task had submissions using custom training setup and pre-trained language-models among others. The best performing team posted an accuracy of 69.56%, which is a near 35% improvement over the baseline.
Do Large Language Models Know about Facts?
Large language models (LLMs) have recently driven striking performance improvements across a range of natural language processing tasks. The factual knowledge acquired during pretraining and instruction tuning can be useful in various downstream tasks, such as question answering, and language generation. Unlike conventional Knowledge Bases (KBs) that explicitly store factual knowledge, LLMs implicitly store facts in their parameters. Content generated by the LLMs can often exhibit inaccuracies or deviations from the truth, due to facts that can be incorrectly induced or become obsolete over time. To this end, we aim to comprehensively evaluate the extent and scope of factual knowledge within LLMs by designing the benchmark Pinocchio. Pinocchio contains 20K diverse factual questions that span different sources, timelines, domains, regions, and languages. Furthermore, we investigate whether LLMs are able to compose multiple facts, update factual knowledge temporally, reason over multiple pieces of facts, identify subtle factual differences, and resist adversarial examples. Extensive experiments on different sizes and types of LLMs show that existing LLMs still lack factual knowledge and suffer from various spurious correlations. We believe this is a critical bottleneck for realizing trustworthy artificial intelligence. The dataset Pinocchio and our codes will be publicly available.
TrueTeacher: Learning Factual Consistency Evaluation with Large Language Models
Factual consistency evaluation is often conducted using Natural Language Inference (NLI) models, yet these models exhibit limited success in evaluating summaries. Previous work improved such models with synthetic training data. However, the data is typically based on perturbed human-written summaries, which often differ in their characteristics from real model-generated summaries and have limited coverage of possible factual errors. Alternatively, large language models (LLMs) have recently shown promising results in directly evaluating generative tasks, but are too computationally expensive for practical use. Motivated by these limitations, we introduce TrueTeacher, a method for generating synthetic data by annotating diverse model-generated summaries using a LLM. Unlike prior work, TrueTeacher does not rely on human-written summaries, and is multilingual by nature. Experiments on the TRUE benchmark show that a student model trained using our data, substantially outperforms both the state-of-the-art model with similar capacity, and the LLM teacher. In a systematic study, we compare TrueTeacher to existing synthetic data generation methods and demonstrate its superiority and robustness to domain-shift. Using the the mFACE dataset, we also show that our method generalizes to multilingual scenarios. Finally, we release a large-scale synthetic dataset with 1.4M examples generated using TrueTeacher.
LM vs LM: Detecting Factual Errors via Cross Examination
A prominent weakness of modern language models (LMs) is their tendency to generate factually incorrect text, which hinders their usability. A natural question is whether such factual errors can be detected automatically. Inspired by truth-seeking mechanisms in law, we propose a factuality evaluation framework for LMs that is based on cross-examination. Our key idea is that an incorrect claim is likely to result in inconsistency with other claims that the model generates. To discover such inconsistencies, we facilitate a multi-turn interaction between the LM that generated the claim and another LM (acting as an examiner) which introduces questions to discover inconsistencies. We empirically evaluate our method on factual claims made by multiple recent LMs on four benchmarks, finding that it outperforms existing methods and baselines, often by a large gap. Our results demonstrate the potential of using interacting LMs for capturing factual errors.
Factcheck-GPT: End-to-End Fine-Grained Document-Level Fact-Checking and Correction of LLM Output
The increased use of large language models (LLMs) across a variety of real-world applications calls for mechanisms to verify the factual accuracy of their outputs. In this work, we present a holistic end-to-end solution for annotating the factuality of LLM-generated responses, which encompasses a multi-stage annotation scheme designed to yield detailed labels concerning the verifiability and factual inconsistencies found in LLM outputs. We design and build an annotation tool to speed up the labelling procedure and ease the workload of raters. It allows flexible incorporation of automatic results in any stage, e.g. automatically-retrieved evidence. We further construct an open-domain document-level factuality benchmark in three-level granularity: claim, sentence and document. Preliminary experiments show that FacTool, FactScore and Perplexity.ai are struggling to identify false claims with the best F1=0.53. Annotation tool, benchmark and code are available at https://github.com/yuxiaw/Factcheck-GPT.
Chinese SafetyQA: A Safety Short-form Factuality Benchmark for Large Language Models
With the rapid advancement of Large Language Models (LLMs), significant safety concerns have emerged. Fundamentally, the safety of large language models is closely linked to the accuracy, comprehensiveness, and clarity of their understanding of safety knowledge, particularly in domains such as law, policy and ethics. This factuality ability is crucial in determining whether these models can be deployed and applied safely and compliantly within specific regions. To address these challenges and better evaluate the factuality ability of LLMs to answer short questions, we introduce the Chinese SafetyQA benchmark. Chinese SafetyQA has several properties (i.e., Chinese, Diverse, High-quality, Static, Easy-to-evaluate, Safety-related, Harmless). Based on Chinese SafetyQA, we perform a comprehensive evaluation on the factuality abilities of existing LLMs and analyze how these capabilities relate to LLM abilities, e.g., RAG ability and robustness against attacks.
Evaluating the Ripple Effects of Knowledge Editing in Language Models
Modern language models capture a large body of factual knowledge. However, some facts can be incorrectly induced or become obsolete over time, resulting in factually incorrect generations. This has led to the development of various editing methods that allow updating facts encoded by the model. Evaluation of these methods has primarily focused on testing whether an individual fact has been successfully injected, and if similar predictions for other subjects have not changed. Here we argue that such evaluation is limited, since injecting one fact (e.g. ``Jack Depp is the son of Johnny Depp'') introduces a ``ripple effect'' in the form of additional facts that the model needs to update (e.g.``Jack Depp is the sibling of Lily-Rose Depp''). To address this issue, we propose a novel set of evaluation criteria that consider the implications of an edit on related facts. Using these criteria, we then construct , a diagnostic benchmark of 5K factual edits, capturing a variety of types of ripple effects. We evaluate prominent editing methods on , showing that current methods fail to introduce consistent changes in the model's knowledge. In addition, we find that a simple in-context editing baseline obtains the best scores on our benchmark, suggesting a promising research direction for model editing.
FactAlign: Long-form Factuality Alignment of Large Language Models
Large language models have demonstrated significant potential as the next-generation information access engines. However, their reliability is hindered by issues of hallucination and generating non-factual content. This is particularly problematic in long-form responses, where assessing and ensuring factual accuracy is complex. In this paper, we address this gap by proposing FactAlign, a novel alignment framework designed to enhance the factuality of LLMs' long-form responses while maintaining their helpfulness. We introduce fKTO, a fine-grained, sentence-level alignment algorithm that extends the Kahneman-Tversky Optimization (KTO) alignment method. Leveraging recent advances in automatic factuality evaluation, FactAlign utilizes fine-grained factuality assessments to guide the alignment process. Our experiments on open-domain prompts and information-seeking questions demonstrate that FactAlign significantly improves the factual accuracy of LLM responses while also improving their helpfulness. Further analyses identify that FactAlign is capable of training LLMs to provide more information without losing factual precision, thus improving the factual F1 score. Our source code, datasets, and trained models are publicly available at https://github.com/MiuLab/FactAlign
Almanac: Retrieval-Augmented Language Models for Clinical Medicine
Large-language models have recently demonstrated impressive zero-shot capabilities in a variety of natural language tasks such as summarization, dialogue generation, and question-answering. Despite many promising applications in clinical medicine, adoption of these models in real-world settings has been largely limited by their tendency to generate incorrect and sometimes even toxic statements. In this study, we develop Almanac, a large language model framework augmented with retrieval capabilities for medical guideline and treatment recommendations. Performance on a novel dataset of clinical scenarios (n = 130) evaluated by a panel of 5 board-certified and resident physicians demonstrates significant increases in factuality (mean of 18% at p-value < 0.05) across all specialties, with improvements in completeness and safety. Our results demonstrate the potential for large language models to be effective tools in the clinical decision-making process, while also emphasizing the importance of careful testing and deployment to mitigate their shortcomings.
Attention Satisfies: A Constraint-Satisfaction Lens on Factual Errors of Language Models
We investigate the internal behavior of Transformer-based Large Language Models (LLMs) when they generate factually incorrect text. We propose modeling factual queries as Constraint Satisfaction Problems and use this framework to investigate how the model interacts internally with factual constraints. Specifically, we discover a strong positive relation between the model's attention to constraint tokens and the factual accuracy of its responses. In our curated suite of 11 datasets with over 40,000 prompts, we study the task of predicting factual errors with the Llama-2 family across all scales (7B, 13B, 70B). We propose SAT Probe, a method probing self-attention patterns, that can predict constraint satisfaction and factual errors, and allows early error identification. The approach and findings demonstrate how using the mechanistic understanding of factuality in LLMs can enhance reliability.
FActScore: Fine-grained Atomic Evaluation of Factual Precision in Long Form Text Generation
Evaluating the factuality of long-form text generated by large language models (LMs) is non-trivial because (1) generations often contain a mixture of supported and unsupported pieces of information, making binary judgments of quality inadequate, and (2) human evaluation is time-consuming and costly. In this paper, we introduce FActScore (Factual precision in Atomicity Score), a new evaluation that breaks a generation into a series of atomic facts and computes the percentage of atomic facts supported by a reliable knowledge source. We conduct an extensive human evaluation to obtain FActScores of people biographies generated by several state-of-the-art commercial LMs -- InstructGPT, ChatGPT, and the retrieval-augmented PerplexityAI -- and report new analysis demonstrating the need for such a fine-grained score (e.g., ChatGPT only achieves 58%). Since human evaluation is costly, we also introduce an automated model that estimates FActScore, using retrieval and a strong language model, with less than a 2% error rate. Finally, we use this automated metric to evaluate 6,500 generations from a new set of 13 recent LMs that would have cost $26K if evaluated by humans, with various findings: GPT-4 and ChatGPT are more factual than public models, and Vicuna and Alpaca are some of the best public models.
Truth or Mirage? Towards End-to-End Factuality Evaluation with LLM-OASIS
After the introduction of Large Language Models (LLMs), there have been substantial improvements in the performance of Natural Language Generation (NLG) tasks, including Text Summarization and Machine Translation. However, LLMs still produce outputs containing hallucinations, that is, content not grounded in factual information. Therefore, developing methods to assess the factuality of LLMs has become urgent. Indeed, resources for factuality evaluation have recently emerged. Although challenging, these resources face one or more of the following limitations: (i) they are tailored to a specific task or domain; (ii) they are limited in size, thereby preventing the training of new factuality evaluators; (iii) they are designed for simpler verification tasks, such as claim verification. To address these issues, we introduce LLM-Oasis, to the best of our knowledge the largest resource for training end-to-end factuality evaluators. LLM-Oasis is constructed by extracting claims from Wikipedia, falsifying a subset of these claims, and generating pairs of factual and unfactual texts. We then rely on human annotators to both validate the quality of our dataset and to create a gold standard test set for benchmarking factuality evaluation systems. Our experiments demonstrate that LLM-Oasis presents a significant challenge for state-of-the-art LLMs, with GPT-4o achieving up to 60% accuracy in our proposed end-to-end factuality evaluation task, highlighting its potential to drive future research in the field.
FACTOID: FACtual enTailment fOr hallucInation Detection
The widespread adoption of Large Language Models (LLMs) has facilitated numerous benefits. However, hallucination is a significant concern. In response, Retrieval Augmented Generation (RAG) has emerged as a highly promising paradigm to improve LLM outputs by grounding them in factual information. RAG relies on textual entailment (TE) or similar methods to check if the text produced by LLMs is supported or contradicted, compared to retrieved documents. This paper argues that conventional TE methods are inadequate for spotting hallucinations in content generated by LLMs. For instance, consider a prompt about the 'USA's stance on the Ukraine war''. The AI-generated text states, ...U.S. President Barack Obama says the U.S. will not put troops in Ukraine...'' However, during the war the U.S. president is Joe Biden which contradicts factual reality. Moreover, current TE systems are unable to accurately annotate the given text and identify the exact portion that is contradicted. To address this, we introduces a new type of TE called ``Factual Entailment (FE).'', aims to detect factual inaccuracies in content generated by LLMs while also highlighting the specific text segment that contradicts reality. We present FACTOID (FACTual enTAILment for hallucInation Detection), a benchmark dataset for FE. We propose a multi-task learning (MTL) framework for FE, incorporating state-of-the-art (SoTA) long text embeddings such as e5-mistral-7b-instruct, along with GPT-3, SpanBERT, and RoFormer. The proposed MTL architecture for FE achieves an avg. 40\% improvement in accuracy on the FACTOID benchmark compared to SoTA TE methods. As FE automatically detects hallucinations, we assessed 15 modern LLMs and ranked them using our proposed Auto Hallucination Vulnerability Index (HVI_auto). This index quantifies and offers a comparative scale to evaluate and rank LLMs according to their hallucinations.
Long-form factuality in large language models
Large language models (LLMs) often generate content that contains factual errors when responding to fact-seeking prompts on open-ended topics. To benchmark a model's long-form factuality in open domains, we first use GPT-4 to generate LongFact, a prompt set comprising thousands of questions spanning 38 topics. We then propose that LLM agents can be used as automated evaluators for long-form factuality through a method which we call Search-Augmented Factuality Evaluator (SAFE). SAFE utilizes an LLM to break down a long-form response into a set of individual facts and to evaluate the accuracy of each fact using a multi-step reasoning process comprising sending search queries to Google Search and determining whether a fact is supported by the search results. Furthermore, we propose extending F1 score as an aggregated metric for long-form factuality. To do so, we balance the percentage of supported facts in a response (precision) with the percentage of provided facts relative to a hyperparameter representing a user's preferred response length (recall). Empirically, we demonstrate that LLM agents can achieve superhuman rating performance - on a set of ~16k individual facts, SAFE agrees with crowdsourced human annotators 72% of the time, and on a random subset of 100 disagreement cases, SAFE wins 76% of the time. At the same time, SAFE is more than 20 times cheaper than human annotators. We also benchmark thirteen language models on LongFact across four model families (Gemini, GPT, Claude, and PaLM-2), finding that larger language models generally achieve better long-form factuality. LongFact, SAFE, and all experimental code are available at https://github.com/google-deepmind/long-form-factuality.
Factuality Detection using Machine Translation -- a Use Case for German Clinical Text
Factuality can play an important role when automatically processing clinical text, as it makes a difference if particular symptoms are explicitly not present, possibly present, not mentioned, or affirmed. In most cases, a sufficient number of examples is necessary to handle such phenomena in a supervised machine learning setting. However, as clinical text might contain sensitive information, data cannot be easily shared. In the context of factuality detection, this work presents a simple solution using machine translation to translate English data to German to train a transformer-based factuality detection model.
FactPICO: Factuality Evaluation for Plain Language Summarization of Medical Evidence
Plain language summarization with LLMs can be useful for improving textual accessibility of technical content. But how factual are these summaries in a high-stakes domain like medicine? This paper presents FactPICO, a factuality benchmark for plain language summarization of medical texts describing randomized controlled trials (RCTs), which are the basis of evidence-based medicine and can directly inform patient treatment. FactPICO consists of 345 plain language summaries of RCT abstracts generated from three LLMs (i.e., GPT-4, Llama-2, and Alpaca), with fine-grained evaluation and natural language rationales from experts. We assess the factuality of critical elements of RCTs in those summaries: Populations, Interventions, Comparators, Outcomes (PICO), as well as the reported findings concerning these. We also evaluate the correctness of the extra information (e.g., explanations) added by LLMs. Using FactPICO, we benchmark a range of existing factuality metrics, including the newly devised ones based on LLMs. We find that plain language summarization of medical evidence is still challenging, especially when balancing between simplicity and factuality, and that existing metrics correlate poorly with expert judgments on the instance level.
The FACTS Grounding Leaderboard: Benchmarking LLMs' Ability to Ground Responses to Long-Form Input
We introduce FACTS Grounding, an online leaderboard and associated benchmark that evaluates language models' ability to generate text that is factually accurate with respect to given context in the user prompt. In our benchmark, each prompt includes a user request and a full document, with a maximum length of 32k tokens, requiring long-form responses. The long-form responses are required to be fully grounded in the provided context document while fulfilling the user request. Models are evaluated using automated judge models in two phases: (1) responses are disqualified if they do not fulfill the user request; (2) they are judged as accurate if the response is fully grounded in the provided document. The automated judge models were comprehensively evaluated against a held-out test-set to pick the best prompt template, and the final factuality score is an aggregate of multiple judge models to mitigate evaluation bias. The FACTS Grounding leaderboard will be actively maintained over time, and contains both public and private splits to allow for external participation while guarding the integrity of the leaderboard. It can be found at https://www.kaggle.com/facts-leaderboard.
FLAME: Factuality-Aware Alignment for Large Language Models
Alignment is a standard procedure to fine-tune pre-trained large language models (LLMs) to follow natural language instructions and serve as helpful AI assistants. We have observed, however, that the conventional alignment process fails to enhance the factual accuracy of LLMs, and often leads to the generation of more false facts (i.e. hallucination). In this paper, we study how to make the LLM alignment process more factual, by first identifying factors that lead to hallucination in both alignment steps:\ supervised fine-tuning (SFT) and reinforcement learning (RL). In particular, we find that training the LLM on new knowledge or unfamiliar texts can encourage hallucination. This makes SFT less factual as it trains on human labeled data that may be novel to the LLM. Furthermore, reward functions used in standard RL can also encourage hallucination, because it guides the LLM to provide more helpful responses on a diverse set of instructions, often preferring longer and more detailed responses. Based on these observations, we propose factuality-aware alignment, comprised of factuality-aware SFT and factuality-aware RL through direct preference optimization. Experiments show that our proposed factuality-aware alignment guides LLMs to output more factual responses while maintaining instruction-following capability.
AlignScore: Evaluating Factual Consistency with a Unified Alignment Function
Many text generation applications require the generated text to be factually consistent with input information. Automatic evaluation of factual consistency is challenging. Previous work has developed various metrics that often depend on specific functions, such as natural language inference (NLI) or question answering (QA), trained on limited data. Those metrics thus can hardly assess diverse factual inconsistencies (e.g., contradictions, hallucinations) that occur in varying inputs/outputs (e.g., sentences, documents) from different tasks. In this paper, we propose AlignScore, a new holistic metric that applies to a variety of factual inconsistency scenarios as above. AlignScore is based on a general function of information alignment between two arbitrary text pieces. Crucially, we develop a unified training framework of the alignment function by integrating a large diversity of data sources, resulting in 4.7M training examples from 7 well-established tasks (NLI, QA, paraphrasing, fact verification, information retrieval, semantic similarity, and summarization). We conduct extensive experiments on large-scale benchmarks including 22 evaluation datasets, where 19 of the datasets were never seen in the alignment training. AlignScore achieves substantial improvement over a wide range of previous metrics. Moreover, AlignScore (355M parameters) matches or even outperforms metrics based on ChatGPT and GPT-4 that are orders of magnitude larger.
PlainQAFact: Automatic Factuality Evaluation Metric for Biomedical Plain Language Summaries Generation
Hallucinated outputs from language models pose risks in the medical domain, especially for lay audiences making health-related decisions. Existing factuality evaluation methods, such as entailment- and question-answering-based (QA), struggle with plain language summary (PLS) generation due to elaborative explanation phenomenon, which introduces external content (e.g., definitions, background, examples) absent from the source document to enhance comprehension. To address this, we introduce PlainQAFact, a framework trained on a fine-grained, human-annotated dataset PlainFact, to evaluate the factuality of both source-simplified and elaboratively explained sentences. PlainQAFact first classifies factuality type and then assesses factuality using a retrieval-augmented QA-based scoring method. Our approach is lightweight and computationally efficient. Empirical results show that existing factuality metrics fail to effectively evaluate factuality in PLS, especially for elaborative explanations, whereas PlainQAFact achieves state-of-the-art performance. We further analyze its effectiveness across external knowledge sources, answer extraction strategies, overlap measures, and document granularity levels, refining its overall factuality assessment.
Human Feedback is not Gold Standard
Human feedback has become the de facto standard for evaluating the performance of Large Language Models, and is increasingly being used as a training objective. However, it is not clear which properties of a generated output this single `preference' score captures. We hypothesise that preference scores are subjective and open to undesirable biases. We critically analyse the use of human feedback for both training and evaluation, to verify whether it fully captures a range of crucial error criteria. We find that while preference scores have fairly good coverage, they under-represent important aspects like factuality. We further hypothesise that both preference scores and error annotation may be affected by confounders, and leverage instruction-tuned models to generate outputs that vary along two possible confounding dimensions: assertiveness and complexity. We find that the assertiveness of an output skews the perceived rate of factuality errors, indicating that human annotations are not a fully reliable evaluation metric or training objective. Finally, we offer preliminary evidence that using human feedback as a training objective disproportionately increases the assertiveness of model outputs. We encourage future work to carefully consider whether preference scores are well aligned with the desired objective.
Fact, Fetch, and Reason: A Unified Evaluation of Retrieval-Augmented Generation
Large Language Models (LLMs) have demonstrated significant performance improvements across various cognitive tasks. An emerging application is using LLMs to enhance retrieval-augmented generation (RAG) capabilities. These systems require LLMs to understand user queries, retrieve relevant information, and synthesize coherent and accurate responses. Given the increasing real-world deployment of such systems, comprehensive evaluation becomes crucial. To this end, we propose FRAMES (Factuality, Retrieval, And reasoning MEasurement Set), a high-quality evaluation dataset designed to test LLMs' ability to provide factual responses, assess retrieval capabilities, and evaluate the reasoning required to generate final answers. While previous work has provided datasets and benchmarks to evaluate these abilities in isolation, FRAMES offers a unified framework that provides a clearer picture of LLM performance in end-to-end RAG scenarios. Our dataset comprises challenging multi-hop questions that require the integration of information from multiple sources. We present baseline results demonstrating that even state-of-the-art LLMs struggle with this task, achieving 0.40 accuracy with no retrieval. The accuracy is significantly improved with our proposed multi-step retrieval pipeline, achieving an accuracy of 0.66 (>50% improvement). We hope our work will help bridge evaluation gaps and assist in developing more robust and capable RAG systems.
Locating and Editing Factual Associations in GPT
We analyze the storage and recall of factual associations in autoregressive transformer language models, finding evidence that these associations correspond to localized, directly-editable computations. We first develop a causal intervention for identifying neuron activations that are decisive in a model's factual predictions. This reveals a distinct set of steps in middle-layer feed-forward modules that mediate factual predictions while processing subject tokens. To test our hypothesis that these computations correspond to factual association recall, we modify feed-forward weights to update specific factual associations using Rank-One Model Editing (ROME). We find that ROME is effective on a standard zero-shot relation extraction (zsRE) model-editing task, comparable to existing methods. To perform a more sensitive evaluation, we also evaluate ROME on a new dataset of counterfactual assertions, on which it simultaneously maintains both specificity and generalization, whereas other methods sacrifice one or another. Our results confirm an important role for mid-layer feed-forward modules in storing factual associations and suggest that direct manipulation of computational mechanisms may be a feasible approach for model editing. The code, dataset, visualizations, and an interactive demo notebook are available at https://rome.baulab.info/
Mask-DPO: Generalizable Fine-grained Factuality Alignment of LLMs
Large language models (LLMs) exhibit hallucinations (i.e., unfaithful or nonsensical information) when serving as AI assistants in various domains. Since hallucinations always come with truthful content in the LLM responses, previous factuality alignment methods that conduct response-level preference learning inevitably introduced noises during training. Therefore, this paper proposes a fine-grained factuality alignment method based on Direct Preference Optimization (DPO), called Mask-DPO. Incorporating sentence-level factuality as mask signals, Mask-DPO only learns from factually correct sentences in the preferred samples and prevents the penalty on factual contents in the not preferred samples, which resolves the ambiguity in the preference learning. Extensive experimental results demonstrate that Mask-DPO can significantly improve the factuality of LLMs responses to questions from both in-domain and out-of-domain datasets, although these questions and their corresponding topics are unseen during training. Only trained on the ANAH train set, the score of Llama3.1-8B-Instruct on the ANAH test set is improved from 49.19% to 77.53%, even surpassing the score of Llama3.1-70B-Instruct (53.44%), while its FactScore on the out-of-domain Biography dataset is also improved from 30.29% to 39.39%. We further study the generalization property of Mask-DPO using different training sample scaling strategies and find that scaling the number of topics in the dataset is more effective than the number of questions. We provide a hypothesis of what factual alignment is doing with LLMs, on the implication of this phenomenon, and conduct proof-of-concept experiments to verify it. We hope the method and the findings pave the way for future research on scaling factuality alignment.
RULE: Reliable Multimodal RAG for Factuality in Medical Vision Language Models
The recent emergence of Medical Large Vision Language Models (Med-LVLMs) has enhanced medical diagnosis. However, current Med-LVLMs frequently encounter factual issues, often generating responses that do not align with established medical facts. Retrieval-Augmented Generation (RAG), which utilizes external knowledge, can improve the factual accuracy of these models but introduces two major challenges. First, limited retrieved contexts might not cover all necessary information, while excessive retrieval can introduce irrelevant and inaccurate references, interfering with the model's generation. Second, in cases where the model originally responds correctly, applying RAG can lead to an over-reliance on retrieved contexts, resulting in incorrect answers. To address these issues, we propose RULE, which consists of two components. First, we introduce a provably effective strategy for controlling factuality risk through the calibrated selection of the number of retrieved contexts. Second, based on samples where over-reliance on retrieved contexts led to errors, we curate a preference dataset to fine-tune the model, balancing its dependence on inherent knowledge and retrieved contexts for generation. We demonstrate the effectiveness of RULE on three medical VQA datasets, achieving an average improvement of 20.8% in factual accuracy. We publicly release our benchmark and code in https://github.com/richard-peng-xia/RULE.
OpenFactCheck: A Unified Framework for Factuality Evaluation of LLMs
The increased use of large language models (LLMs) across a variety of real-world applications calls for automatic tools to check the factual accuracy of their outputs, as LLMs often hallucinate. This is difficult as it requires assessing the factuality of free-form open-domain responses. While there has been a lot of research on this topic, different papers use different evaluation benchmarks and measures, which makes them hard to compare and hampers future progress. To mitigate these issues, we developed OpenFactCheck, a unified framework, with three modules: (i) RESPONSEEVAL, which allows users to easily customize an automatic fact-checking system and to assess the factuality of all claims in an input document using that system, (ii) LLMEVAL, which assesses the overall factuality of an LLM, and (iii) CHECKEREVAL, a module to evaluate automatic fact-checking systems. OpenFactCheck is open-sourced (https://github.com/hasaniqbal777/openfactcheck) and publicly released as a Python library (https://pypi.org/project/openfactcheck/) and also as a web service (https://huggingface.co/spaces/hasaniqbal777/OpenFactCheck). A video describing the system is available at https://youtu.be/-i9VKL0HleI.
Automatic Evaluation of Healthcare LLMs Beyond Question-Answering
Current Large Language Models (LLMs) benchmarks are often based on open-ended or close-ended QA evaluations, avoiding the requirement of human labor. Close-ended measurements evaluate the factuality of responses but lack expressiveness. Open-ended capture the model's capacity to produce discourse responses but are harder to assess for correctness. These two approaches are commonly used, either independently or together, though their relationship remains poorly understood. This work is focused on the healthcare domain, where both factuality and discourse matter greatly. It introduces a comprehensive, multi-axis suite for healthcare LLM evaluation, exploring correlations between open and close benchmarks and metrics. Findings include blind spots and overlaps in current methodologies. As an updated sanity check, we release a new medical benchmark--CareQA--, with both open and closed variants. Finally, we propose a novel metric for open-ended evaluations --Relaxed Perplexity-- to mitigate the identified limitations.
Does Fine-Tuning LLMs on New Knowledge Encourage Hallucinations?
When large language models are aligned via supervised fine-tuning, they may encounter new factual information that was not acquired through pre-training. It is often conjectured that this can teach the model the behavior of hallucinating factually incorrect responses, as the model is trained to generate facts that are not grounded in its pre-existing knowledge. In this work, we study the impact of such exposure to new knowledge on the capability of the fine-tuned model to utilize its pre-existing knowledge. To this end, we design a controlled setup, focused on closed-book QA, where we vary the proportion of the fine-tuning examples that introduce new knowledge. We demonstrate that large language models struggle to acquire new factual knowledge through fine-tuning, as fine-tuning examples that introduce new knowledge are learned significantly slower than those consistent with the model's knowledge. However, we also find that as the examples with new knowledge are eventually learned, they linearly increase the model's tendency to hallucinate. Taken together, our results highlight the risk in introducing new factual knowledge through fine-tuning, and support the view that large language models mostly acquire factual knowledge through pre-training, whereas fine-tuning teaches them to use it more efficiently.
When Not to Trust Language Models: Investigating Effectiveness of Parametric and Non-Parametric Memories
Despite their impressive performance on diverse tasks, large language models (LMs) still struggle with tasks requiring rich world knowledge, implying the limitations of relying solely on their parameters to encode a wealth of world knowledge. This paper aims to understand LMs' strengths and limitations in memorizing factual knowledge, by conducting large-scale knowledge probing experiments of 10 models and 4 augmentation methods on PopQA, our new open-domain QA dataset with 14k questions. We find that LMs struggle with less popular factual knowledge, and that scaling fails to appreciably improve memorization of factual knowledge in the long tail. We then show that retrieval-augmented LMs largely outperform orders of magnitude larger LMs, while unassisted LMs remain competitive in questions about high-popularity entities. Based on those findings, we devise a simple, yet effective, method for powerful and efficient retrieval-augmented LMs, which retrieves non-parametric memories only when necessary. Experimental results show that this significantly improves models' performance while reducing the inference costs.
DoLa: Decoding by Contrasting Layers Improves Factuality in Large Language Models
Despite their impressive capabilities, large language models (LLMs) are prone to hallucinations, i.e., generating content that deviates from facts seen during pretraining. We propose a simple decoding strategy for reducing hallucinations with pretrained LLMs that does not require conditioning on retrieved external knowledge nor additional fine-tuning. Our approach obtains the next-token distribution by contrasting the differences in logits obtained from projecting the later layers versus earlier layers to the vocabulary space, exploiting the fact that factual knowledge in an LLMs has generally been shown to be localized to particular transformer layers. We find that this Decoding by Contrasting Layers (DoLa) approach is able to better surface factual knowledge and reduce the generation of incorrect facts. DoLa consistently improves the truthfulness across multiple choices tasks and open-ended generation tasks, for example improving the performance of LLaMA family models on TruthfulQA by 12-17% absolute points, demonstrating its potential in making LLMs reliably generate truthful facts.
FactCHD: Benchmarking Fact-Conflicting Hallucination Detection
Despite their impressive generative capabilities, LLMs are hindered by fact-conflicting hallucinations in real-world applications. The accurate identification of hallucinations in texts generated by LLMs, especially in complex inferential scenarios, is a relatively unexplored area. To address this gap, we present FactCHD, a dedicated benchmark designed for the detection of fact-conflicting hallucinations from LLMs. FactCHD features a diverse dataset that spans various factuality patterns, including vanilla, multi-hop, comparison, and set operation. A distinctive element of FactCHD is its integration of fact-based evidence chains, significantly enhancing the depth of evaluating the detectors' explanations. Experiments on different LLMs expose the shortcomings of current approaches in detecting factual errors accurately. Furthermore, we introduce Truth-Triangulator that synthesizes reflective considerations by tool-enhanced ChatGPT and LoRA-tuning based on Llama2, aiming to yield more credible detection through the amalgamation of predictive results and evidence. The benchmark dataset is available at https://github.com/zjunlp/FactCHD.
Summing Up the Facts: Additive Mechanisms Behind Factual Recall in LLMs
How do transformer-based large language models (LLMs) store and retrieve knowledge? We focus on the most basic form of this task -- factual recall, where the model is tasked with explicitly surfacing stored facts in prompts of form `Fact: The Colosseum is in the country of'. We find that the mechanistic story behind factual recall is more complex than previously thought. It comprises several distinct, independent, and qualitatively different mechanisms that additively combine, constructively interfering on the correct attribute. We term this generic phenomena the additive motif: models compute through summing up multiple independent contributions. Each mechanism's contribution may be insufficient alone, but summing results in constructive interfere on the correct answer. In addition, we extend the method of direct logit attribution to attribute an attention head's output to individual source tokens. We use this technique to unpack what we call `mixed heads' -- which are themselves a pair of two separate additive updates from different source tokens.
The Earth is Flat because...: Investigating LLMs' Belief towards Misinformation via Persuasive Conversation
Large Language Models (LLMs) encapsulate vast amounts of knowledge but still remain vulnerable to external misinformation. Existing research mainly studied this susceptibility behavior in a single-turn setting. However, belief can change during a multi-turn conversation, especially a persuasive one. Therefore, in this study, we delve into LLMs' susceptibility to persuasive conversations, particularly on factual questions that they can answer correctly. We first curate the Farm (i.e., Fact to Misinform) dataset, which contains factual questions paired with systematically generated persuasive misinformation. Then, we develop a testing framework to track LLMs' belief changes in a persuasive dialogue. Through extensive experiments, we find that LLMs' correct beliefs on factual knowledge can be easily manipulated by various persuasive strategies.
RARE: Retrieval-Augmented Reasoning Enhancement for Large Language Models
This work introduces RARE (Retrieval-Augmented Reasoning Enhancement), a versatile extension to the mutual reasoning framework (rStar), aimed at enhancing reasoning accuracy and factual integrity across large language models (LLMs) for complex, knowledge-intensive tasks such as commonsense and medical reasoning. RARE incorporates two innovative actions within the Monte Carlo Tree Search (MCTS) framework: A6, which generates search queries based on the initial problem statement, performs information retrieval using those queries, and augments reasoning with the retrieved data to formulate the final answer; and A7, which leverages information retrieval specifically for generated sub-questions and re-answers these sub-questions with the relevant contextual information. Additionally, a Retrieval-Augmented Factuality Scorer is proposed to replace the original discriminator, prioritizing reasoning paths that meet high standards of factuality. Experimental results with LLaMA 3.1 show that RARE enables open-source LLMs to achieve competitive performance with top open-source models like GPT-4 and GPT-4o. This research establishes RARE as a scalable solution for improving LLMs in domains where logical coherence and factual integrity are critical.
AFaCTA: Assisting the Annotation of Factual Claim Detection with Reliable LLM Annotators
With the rise of generative AI, automated fact-checking methods to combat misinformation are becoming more and more important. However, factual claim detection, the first step in a fact-checking pipeline, suffers from two key issues that limit its scalability and generalizability: (1) inconsistency in definitions of the task and what a claim is, and (2) the high cost of manual annotation. To address (1), we review the definitions in related work and propose a unifying definition of factual claims that focuses on verifiability. To address (2), we introduce AFaCTA (Automatic Factual Claim deTection Annotator), a novel framework that assists in the annotation of factual claims with the help of large language models (LLMs). AFaCTA calibrates its annotation confidence with consistency along three predefined reasoning paths. Extensive evaluation and experiments in the domain of political speech reveal that AFaCTA can efficiently assist experts in annotating factual claims and training high-quality classifiers, and can work with or without expert supervision. Our analyses also result in PoliClaim, a comprehensive claim detection dataset spanning diverse political topics.
Toward Robust Hyper-Detailed Image Captioning: A Multiagent Approach and Dual Evaluation Metrics for Factuality and Coverage
Multimodal large language models (MLLMs) excel at generating highly detailed captions but often produce hallucinations. Our analysis reveals that existing hallucination detection methods struggle with detailed captions. We attribute this to the increasing reliance of MLLMs on their generated text, rather than the input image, as the sequence length grows. To address this issue, we propose a multiagent approach that leverages LLM-MLLM collaboration to correct given captions. Additionally, we introduce an evaluation framework and a benchmark dataset to facilitate the systematic analysis of detailed captions. Our experiments demonstrate that our proposed evaluation method better aligns with human judgments of factuality than existing metrics and that existing approaches to improve the MLLM factuality may fall short in hyper-detailed image captioning tasks. In contrast, our proposed method significantly enhances the factual accuracy of captions, even improving those generated by GPT-4V. Finally, we highlight a limitation of VQA-centric benchmarking by demonstrating that an MLLM's performance on VQA benchmarks may not correlate with its ability to generate detailed image captions.
An Analysis of Multilingual FActScore
FActScore has gained popularity as a metric to estimate the factuality of long-form texts generated by Large Language Models (LLMs) in English. However, there has not been any work in studying the behavior of FActScore in other languages. This paper studies the limitations of each component in the four-component pipeline of FActScore in the multilingual setting. We introduce a new dataset for FActScore on texts generated by strong multilingual LLMs. Our evaluation shows that LLMs exhibit distinct behaviors in both fact extraction and fact scoring tasks. No LLM produces consistent and reliable FActScore across languages with varying levels of resources. We also find that the knowledge source plays an important role in the quality of the estimated FActScore. Using Wikipedia as the knowledge source may hinder the true FActScore of long-form text due to its limited coverage in medium- and low-resource languages. We also incorporate three mitigations to our knowledge source that ultimately improve FActScore estimation across all languages.
OLAPH: Improving Factuality in Biomedical Long-form Question Answering
In the medical domain, numerous scenarios necessitate the long-form generation ability of large language models (LLMs). Specifically, when addressing patients' questions, it is essential that the model's response conveys factual claims, highlighting the need for an automated method to evaluate those claims. Thus, we introduce MedLFQA, a benchmark dataset reconstructed using long-form question-answering datasets related to the biomedical domain. We use MedLFQA to facilitate the automatic evaluations of factuality. We also propose OLAPH, a simple and novel framework that enables the improvement of factuality through automatic evaluations. The OLAPH framework iteratively trains LLMs to mitigate hallucinations using sampling predictions and preference optimization. In other words, we iteratively set the highest-scoring response as a preferred response derived from sampling predictions and train LLMs to align with the preferred response that improves factuality. We highlight that, even on evaluation metrics not used during training, LLMs trained with our OLAPH framework demonstrate significant performance improvement in factuality. Our findings reveal that a 7B LLM trained with our OLAPH framework can provide long answers comparable to the medical experts' answers in terms of factuality. We believe that our work could shed light on gauging the long-text generation ability of LLMs in the medical domain. Our code and datasets are available at https://github.com/dmis-lab/OLAPH}{https://github.com/dmis-lab/OLAPH.
Estimating Knowledge in Large Language Models Without Generating a Single Token
To evaluate knowledge in large language models (LLMs), current methods query the model and then evaluate its generated responses. In this work, we ask whether evaluation can be done before the model has generated any text. Concretely, is it possible to estimate how knowledgeable a model is about a certain entity, only from its internal computation? We study this question with two tasks: given a subject entity, the goal is to predict (a) the ability of the model to answer common questions about the entity, and (b) the factuality of responses generated by the model about the entity. Experiments with a variety of LLMs show that KEEN, a simple probe trained over internal subject representations, succeeds at both tasks - strongly correlating with both the QA accuracy of the model per-subject and FActScore, a recent factuality metric in open-ended generation. Moreover, KEEN naturally aligns with the model's hedging behavior and faithfully reflects changes in the model's knowledge after fine-tuning. Lastly, we show a more interpretable yet equally performant variant of KEEN, which highlights a small set of tokens that correlates with the model's lack of knowledge. Being simple and lightweight, KEEN can be leveraged to identify gaps and clusters of entity knowledge in LLMs, and guide decisions such as augmenting queries with retrieval.
Cross-Lingual Consistency of Factual Knowledge in Multilingual Language Models
Multilingual large-scale Pretrained Language Models (PLMs) have been shown to store considerable amounts of factual knowledge, but large variations are observed across languages. With the ultimate goal of ensuring that users with different language backgrounds obtain consistent feedback from the same model, we study the cross-lingual consistency (CLC) of factual knowledge in various multilingual PLMs. To this end, we propose a Ranking-based Consistency (RankC) metric to evaluate knowledge consistency across languages independently from accuracy. Using this metric, we conduct an in-depth analysis of the determining factors for CLC, both at model level and at language-pair level. Among other results, we find that increasing model size leads to higher factual probing accuracy in most languages, but does not improve cross-lingual consistency. Finally, we conduct a case study on CLC when new factual associations are inserted in the PLMs via model editing. Results on a small sample of facts inserted in English reveal a clear pattern whereby the new piece of knowledge transfers only to languages with which English has a high RankC score.
TofuEval: Evaluating Hallucinations of LLMs on Topic-Focused Dialogue Summarization
Single document news summarization has seen substantial progress on faithfulness in recent years, driven by research on the evaluation of factual consistency, or hallucinations. We ask whether these advances carry over to other text summarization domains. We propose a new evaluation benchmark on topic-focused dialogue summarization, generated by LLMs of varying sizes. We provide binary sentence-level human annotations of the factual consistency of these summaries along with detailed explanations of factually inconsistent sentences. Our analysis shows that existing LLMs hallucinate significant amounts of factual errors in the dialogue domain, regardless of the model's size. On the other hand, when LLMs, including GPT-4, serve as binary factual evaluators, they perform poorly and can be outperformed by prevailing state-of-the-art specialized factuality evaluation metrics. Finally, we conducted an analysis of hallucination types with a curated error taxonomy. We find that there are diverse errors and error distributions in model-generated summaries and that non-LLM based metrics can capture all error types better than LLM-based evaluators.
WebGPT: Browser-assisted question-answering with human feedback
We fine-tune GPT-3 to answer long-form questions using a text-based web-browsing environment, which allows the model to search and navigate the web. By setting up the task so that it can be performed by humans, we are able to train models on the task using imitation learning, and then optimize answer quality with human feedback. To make human evaluation of factual accuracy easier, models must collect references while browsing in support of their answers. We train and evaluate our models on ELI5, a dataset of questions asked by Reddit users. Our best model is obtained by fine-tuning GPT-3 using behavior cloning, and then performing rejection sampling against a reward model trained to predict human preferences. This model's answers are preferred by humans 56% of the time to those of our human demonstrators, and 69% of the time to the highest-voted answer from Reddit.
Integrative Decoding: Improve Factuality via Implicit Self-consistency
Self-consistency-based approaches, which involve repeatedly sampling multiple outputs and selecting the most consistent one as the final response, prove to be remarkably effective in improving the factual accuracy of large language models. Nonetheless, existing methods usually have strict constraints on the task format, largely limiting their applicability. In this paper, we present Integrative Decoding (ID), to unlock the potential of self-consistency in open-ended generation tasks. ID operates by constructing a set of inputs, each prepended with a previously sampled response, and then processes them concurrently, with the next token being selected by aggregating of all their corresponding predictions at each decoding step. In essence, this simple approach implicitly incorporates self-consistency in the decoding objective. Extensive evaluation shows that ID consistently enhances factuality over a wide range of language models, with substantial improvements on the TruthfulQA (+11.2%), Biographies (+15.4%) and LongFact (+8.5%) benchmarks. The performance gains amplify progressively as the number of sampled responses increases, indicating the potential of ID to scale up with repeated sampling.
FENICE: Factuality Evaluation of summarization based on Natural language Inference and Claim Extraction
Recent advancements in text summarization, particularly with the advent of Large Language Models (LLMs), have shown remarkable performance. However, a notable challenge persists as a substantial number of automatically-generated summaries exhibit factual inconsistencies, such as hallucinations. In response to this issue, various approaches for the evaluation of consistency for summarization have emerged. Yet, these newly-introduced metrics face several limitations, including lack of interpretability, focus on short document summaries (e.g., news articles), and computational impracticality, especially for LLM-based metrics. To address these shortcomings, we propose Factuality Evaluation of summarization based on Natural language Inference and Claim Extraction (FENICE), a more interpretable and efficient factuality-oriented metric. FENICE leverages an NLI-based alignment between information in the source document and a set of atomic facts, referred to as claims, extracted from the summary. Our metric sets a new state of the art on AGGREFACT, the de-facto benchmark for factuality evaluation. Moreover, we extend our evaluation to a more challenging setting by conducting a human annotation process of long-form summarization.
BARTScore: Evaluating Generated Text as Text Generation
A wide variety of NLP applications, such as machine translation, summarization, and dialog, involve text generation. One major challenge for these applications is how to evaluate whether such generated texts are actually fluent, accurate, or effective. In this work, we conceptualize the evaluation of generated text as a text generation problem, modeled using pre-trained sequence-to-sequence models. The general idea is that models trained to convert the generated text to/from a reference output or the source text will achieve higher scores when the generated text is better. We operationalize this idea using BART, an encoder-decoder based pre-trained model, and propose a metric BARTScore with a number of variants that can be flexibly applied in an unsupervised fashion to evaluation of text from different perspectives (e.g. informativeness, fluency, or factuality). BARTScore is conceptually simple and empirically effective. It can outperform existing top-scoring metrics in 16 of 22 test settings, covering evaluation of 16 datasets (e.g., machine translation, text summarization) and 7 different perspectives (e.g., informativeness, factuality). Code to calculate BARTScore is available at https://github.com/neulab/BARTScore, and we have released an interactive leaderboard for meta-evaluation at http://explainaboard.nlpedia.ai/leaderboard/task-meval/ on the ExplainaBoard platform, which allows us to interactively understand the strengths, weaknesses, and complementarity of each metric.
Fine-Tuning or Retrieval? Comparing Knowledge Injection in LLMs
Large language models (LLMs) encapsulate a vast amount of factual information within their pre-trained weights, as evidenced by their ability to answer diverse questions across different domains. However, this knowledge is inherently limited, relying heavily on the characteristics of the training data. Consequently, using external datasets to incorporate new information or refine the capabilities of LLMs on previously seen information poses a significant challenge. In this study, we compare two common approaches: fine-tuning and retrieval-augmented generation (RAG). We evaluate both approaches on a variety of knowledge-intensive tasks across different topics. Our findings reveal that while fine-tuning offers some improvement, RAG consistently outperforms it, both for existing knowledge encountered during training and entirely new knowledge. Moreover, we find that LLMs struggle to learn new factual information through fine-tuning, and that exposing them to numerous variations of the same fact during training could alleviate this problem.
LaMDA: Language Models for Dialog Applications
We present LaMDA: Language Models for Dialog Applications. LaMDA is a family of Transformer-based neural language models specialized for dialog, which have up to 137B parameters and are pre-trained on 1.56T words of public dialog data and web text. While model scaling alone can improve quality, it shows less improvements on safety and factual grounding. We demonstrate that fine-tuning with annotated data and enabling the model to consult external knowledge sources can lead to significant improvements towards the two key challenges of safety and factual grounding. The first challenge, safety, involves ensuring that the model's responses are consistent with a set of human values, such as preventing harmful suggestions and unfair bias. We quantify safety using a metric based on an illustrative set of human values, and we find that filtering candidate responses using a LaMDA classifier fine-tuned with a small amount of crowdworker-annotated data offers a promising approach to improving model safety. The second challenge, factual grounding, involves enabling the model to consult external knowledge sources, such as an information retrieval system, a language translator, and a calculator. We quantify factuality using a groundedness metric, and we find that our approach enables the model to generate responses grounded in known sources, rather than responses that merely sound plausible. Finally, we explore the use of LaMDA in the domains of education and content recommendations, and analyze their helpfulness and role consistency.
Controllable Factuality in Document-Grounded Dialog Systems Using a Noisy Channel Model
In this work, we present a model for document-grounded response generation in dialog that is decomposed into two components according to Bayes theorem. One component is a traditional ungrounded response generation model and the other component models the reconstruction of the grounding document based on the dialog context and generated response. We propose different approximate decoding schemes and evaluate our approach on multiple open-domain and task-oriented document-grounded dialog datasets. Our experiments show that the model is more factual in terms of automatic factuality metrics than the baseline model. Furthermore, we outline how introducing scaling factors between the components allows for controlling the tradeoff between factuality and fluency in the model output. Finally, we compare our approach to a recently proposed method to control factuality in grounded dialog, CTRL (arXiv:2107.06963), and show that both approaches can be combined to achieve additional improvements.
ViWikiFC: Fact-Checking for Vietnamese Wikipedia-Based Textual Knowledge Source
Fact-checking is essential due to the explosion of misinformation in the media ecosystem. Although false information exists in every language and country, most research to solve the problem mainly concentrated on huge communities like English and Chinese. Low-resource languages like Vietnamese are necessary to explore corpora and models for fact verification. To bridge this gap, we construct ViWikiFC, the first manual annotated open-domain corpus for Vietnamese Wikipedia Fact Checking more than 20K claims generated by converting evidence sentences extracted from Wikipedia articles. We analyze our corpus through many linguistic aspects, from the new dependency rate, the new n-gram rate, and the new word rate. We conducted various experiments for Vietnamese fact-checking, including evidence retrieval and verdict prediction. BM25 and InfoXLM (Large) achieved the best results in two tasks, with BM25 achieving an accuracy of 88.30% for SUPPORTS, 86.93% for REFUTES, and only 56.67% for the NEI label in the evidence retrieval task, InfoXLM (Large) achieved an F1 score of 86.51%. Furthermore, we also conducted a pipeline approach, which only achieved a strict accuracy of 67.00% when using InfoXLM (Large) and BM25. These results demonstrate that our dataset is challenging for the Vietnamese language model in fact-checking tasks.
The Factuality Tax of Diversity-Intervened Text-to-Image Generation: Benchmark and Fact-Augmented Intervention
Prompt-based "diversity interventions" are commonly adopted to improve the diversity of Text-to-Image (T2I) models depicting individuals with various racial or gender traits. However, will this strategy result in nonfactual demographic distribution, especially when generating real historical figures? In this work, we propose DemOgraphic FActualIty Representation (DoFaiR), a benchmark to systematically quantify the trade-off between using diversity interventions and preserving demographic factuality in T2I models. DoFaiR consists of 756 meticulously fact-checked test instances to reveal the factuality tax of various diversity prompts through an automated evidence-supported evaluation pipeline. Experiments on DoFaiR unveil that diversity-oriented instructions increase the number of different gender and racial groups in DALLE-3's generations at the cost of historically inaccurate demographic distributions. To resolve this issue, we propose Fact-Augmented Intervention (FAI), which instructs a Large Language Model (LLM) to reflect on verbalized or retrieved factual information about gender and racial compositions of generation subjects in history, and incorporate it into the generation context of T2I models. By orienting model generations using the reflected historical truths, FAI significantly improves the demographic factuality under diversity interventions while preserving diversity.
How Do Multilingual Models Remember? Investigating Multilingual Factual Recall Mechanisms
Large Language Models (LLMs) store and retrieve vast amounts of factual knowledge acquired during pre-training. Prior research has localized and identified mechanisms behind knowledge recall; however, it has primarily focused on English monolingual models. The question of how these processes generalize to other languages and multilingual LLMs remains unexplored. In this paper, we address this gap by conducting a comprehensive analysis of two highly multilingual LLMs. We assess the extent to which previously identified components and mechanisms of factual recall in English apply to a multilingual context. Then, we examine when language plays a role in the recall process, uncovering evidence of language-independent and language-dependent mechanisms.
WildHallucinations: Evaluating Long-form Factuality in LLMs with Real-World Entity Queries
While hallucinations of large language models (LLMs) prevail as a major challenge, existing evaluation benchmarks on factuality do not cover the diverse domains of knowledge that the real-world users of LLMs seek information about. To bridge this gap, we introduce WildHallucinations, a benchmark that evaluates factuality. It does so by prompting LLMs to generate information about entities mined from user-chatbot conversations in the wild. These generations are then automatically fact-checked against a systematically curated knowledge source collected from web search. Notably, half of these real-world entities do not have associated Wikipedia pages. We evaluate 118,785 generations from 15 LLMs on 7,919 entities. We find that LLMs consistently hallucinate more on entities without Wikipedia pages and exhibit varying hallucination rates across different domains. Finally, given the same base models, adding a retrieval component only slightly reduces hallucinations but does not eliminate hallucinations.
Do LVLMs Understand Charts? Analyzing and Correcting Factual Errors in Chart Captioning
Recent advancements in large vision-language models (LVLMs) have led to significant progress in generating natural language descriptions for visual content and thus enhancing various applications. One issue with these powerful models is that they sometimes produce texts that are factually inconsistent with the visual input. While there has been some effort to mitigate such inconsistencies in natural image captioning, the factuality of generated captions for structured document images, such as charts, has not received as much scrutiny, posing a potential threat to information reliability in critical applications. This work delves into the factuality aspect by introducing a comprehensive typology of factual errors in generated chart captions. A large-scale human annotation effort provides insight into the error patterns and frequencies in captions crafted by various chart captioning models, ultimately forming the foundation of a novel dataset, CHOCOLATE. Our analysis reveals that even state-of-the-art models, including GPT-4V, frequently produce captions laced with factual inaccuracies. In response to this challenge, we establish the new task of Chart Caption Factual Error Correction and introduce CHARTVE, a model for visual entailment that outperforms proprietary and open-source LVLMs in evaluating factual consistency. Furthermore, we propose C2TFEC, an interpretable two-stage framework that excels at correcting factual errors. This work inaugurates a new domain in factual error correction for chart captions, presenting a novel evaluation mechanism, and demonstrating an effective approach to ensuring the factuality of generated chart captions.
Language Models' Factuality Depends on the Language of Inquiry
Multilingual language models (LMs) are expected to recall factual knowledge consistently across languages, yet they often fail to transfer knowledge between languages even when they possess the correct information in one of the languages. For example, we find that an LM may correctly identify Rashed Al Shashai as being from Saudi Arabia when asked in Arabic, but consistently fails to do so when asked in English or Swahili. To systematically investigate this limitation, we introduce a benchmark of 10,000 country-related facts across 13 languages and propose three novel metrics: Factual Recall Score, Knowledge Transferability Score, and Cross-Lingual Factual Knowledge Transferability Score-to quantify factual recall and knowledge transferability in LMs across different languages. Our results reveal fundamental weaknesses in today's state-of-the-art LMs, particularly in cross-lingual generalization where models fail to transfer knowledge effectively across different languages, leading to inconsistent performance sensitive to the language used. Our findings emphasize the need for LMs to recognize language-specific factual reliability and leverage the most trustworthy information across languages. We release our benchmark and evaluation framework to drive future research in multilingual knowledge transfer.
HEALTH-PARIKSHA: Assessing RAG Models for Health Chatbots in Real-World Multilingual Settings
Assessing the capabilities and limitations of large language models (LLMs) has garnered significant interest, yet the evaluation of multiple models in real-world scenarios remains rare. Multilingual evaluation often relies on translated benchmarks, which typically do not capture linguistic and cultural nuances present in the source language. This study provides an extensive assessment of 24 LLMs on real world data collected from Indian patients interacting with a medical chatbot in Indian English and 4 other Indic languages. We employ a uniform Retrieval Augmented Generation framework to generate responses, which are evaluated using both automated techniques and human evaluators on four specific metrics relevant to our application. We find that models vary significantly in their performance and that instruction tuned Indic models do not always perform well on Indic language queries. Further, we empirically show that factual correctness is generally lower for responses to Indic queries compared to English queries. Finally, our qualitative work shows that code-mixed and culturally relevant queries in our dataset pose challenges to evaluated models.
OpenFactCheck: A Unified Framework for Factuality Evaluation of LLMs
The increased use of large language models (LLMs) across a variety of real-world applications calls for mechanisms to verify the factual accuracy of their outputs. Difficulties lie in assessing the factuality of free-form responses in open domains. Also, different papers use disparate evaluation benchmarks and measurements, which renders them hard to compare and hampers future progress. To mitigate these issues, we propose OpenFactCheck, a unified factuality evaluation framework for LLMs. OpenFactCheck consists of three modules: (i) CUSTCHECKER allows users to easily customize an automatic fact-checker and verify the factual correctness of documents and claims, (ii) LLMEVAL, a unified evaluation framework assesses LLM's factuality ability from various perspectives fairly, and (iii) CHECKEREVAL is an extensible solution for gauging the reliability of automatic fact-checkers' verification results using human-annotated datasets. OpenFactCheck is publicly released at https://github.com/yuxiaw/OpenFactCheck.
Evaluating the Factual Consistency of Abstractive Text Summarization
Currently used metrics for assessing summarization algorithms do not account for whether summaries are factually consistent with source documents. We propose a weakly-supervised, model-based approach for verifying factual consistency and identifying conflicts between source documents and a generated summary. Training data is generated by applying a series of rule-based transformations to the sentences of source documents. The factual consistency model is then trained jointly for three tasks: 1) identify whether sentences remain factually consistent after transformation, 2) extract a span in the source documents to support the consistency prediction, 3) extract a span in the summary sentence that is inconsistent if one exists. Transferring this model to summaries generated by several state-of-the art models reveals that this highly scalable approach substantially outperforms previous models, including those trained with strong supervision using standard datasets for natural language inference and fact checking. Additionally, human evaluation shows that the auxiliary span extraction tasks provide useful assistance in the process of verifying factual consistency.
ExpertQA: Expert-Curated Questions and Attributed Answers
As language models are adapted by a more sophisticated and diverse set of users, the importance of guaranteeing that they provide factually correct information supported by verifiable sources is critical across fields of study & professions. This is especially the case for high-stakes fields, such as medicine and law, where the risk of propagating false information is high and can lead to undesirable societal consequences. Previous work studying factuality and attribution has not focused on analyzing these characteristics of language model outputs in domain-specific scenarios. In this work, we present an evaluation study analyzing various axes of factuality and attribution provided in responses from a few systems, by bringing domain experts in the loop. Specifically, we first collect expert-curated questions from 484 participants across 32 fields of study, and then ask the same experts to evaluate generated responses to their own questions. We also ask experts to revise answers produced by language models, which leads to ExpertQA, a high-quality long-form QA dataset with 2177 questions spanning 32 fields, along with verified answers and attributions for claims in the answers.
SelfCheckGPT: Zero-Resource Black-Box Hallucination Detection for Generative Large Language Models
Generative Large Language Models (LLMs) such as GPT-3 are capable of generating highly fluent responses to a wide variety of user prompts. However, LLMs are known to hallucinate facts and make non-factual statements which can undermine trust in their output. Existing fact-checking approaches either require access to token-level output probability distribution (which may not be available for systems such as ChatGPT) or external databases that are interfaced via separate, often complex, modules. In this work, we propose "SelfCheckGPT", a simple sampling-based approach that can be used to fact-check black-box models in a zero-resource fashion, i.e. without an external database. SelfCheckGPT leverages the simple idea that if a LLM has knowledge of a given concept, sampled responses are likely to be similar and contain consistent facts. However, for hallucinated facts, stochastically sampled responses are likely to diverge and contradict one another. We investigate this approach by using GPT-3 to generate passages about individuals from the WikiBio dataset, and manually annotate the factuality of the generated passages. We demonstrate that SelfCheckGPT can: i) detect non-factual and factual sentences; and ii) rank passages in terms of factuality. We compare our approach to several existing baselines and show that in sentence hallucination detection, our approach has AUC-PR scores comparable to grey-box methods, while SelfCheckGPT is best at passage factuality assessment.
Teaching language models to support answers with verified quotes
Recent large language models often answer factual questions correctly. But users can't trust any given claim a model makes without fact-checking, because language models can hallucinate convincing nonsense. In this work we use reinforcement learning from human preferences (RLHP) to train "open-book" QA models that generate answers whilst also citing specific evidence for their claims, which aids in the appraisal of correctness. Supporting evidence is drawn from multiple documents found via a search engine, or from a single user-provided document. Our 280 billion parameter model, GopherCite, is able to produce answers with high quality supporting evidence and abstain from answering when unsure. We measure the performance of GopherCite by conducting human evaluation of answers to questions in a subset of the NaturalQuestions and ELI5 datasets. The model's response is found to be high-quality 80\% of the time on this Natural Questions subset, and 67\% of the time on the ELI5 subset. Abstaining from the third of questions for which it is most unsure improves performance to 90\% and 80\% respectively, approaching human baselines. However, analysis on the adversarial TruthfulQA dataset shows why citation is only one part of an overall strategy for safety and trustworthiness: not all claims supported by evidence are true.
Q^{2}: Evaluating Factual Consistency in Knowledge-Grounded Dialogues via Question Generation and Question Answering
Neural knowledge-grounded generative models for dialogue often produce content that is factually inconsistent with the knowledge they rely on, making them unreliable and limiting their applicability. Inspired by recent work on evaluating factual consistency in abstractive summarization, we propose an automatic evaluation metric for factual consistency in knowledge-grounded dialogue using automatic question generation and question answering. Our metric, denoted Q^2, compares answer spans using natural language inference (NLI), instead of token-based matching as done in previous work. To foster proper evaluation, we curate a novel dataset of dialogue system outputs for the Wizard-of-Wikipedia dataset, manually annotated for factual consistency. We perform a thorough meta-evaluation of Q^2 against other metrics using this dataset and two others, where it consistently shows higher correlation with human judgements.
SummExecEdit: A Factual Consistency Benchmark in Summarization with Executable Edits
Detecting factual inconsistencies in summarization is critical, yet existing benchmarks lack the necessary challenge and interpretability for robust evaluation. In this paper, we introduce SummExecEdit, a novel benchmark leveraging executable edits to assess models on their ability to both detect factual errors and provide accurate explanations. The top-performing model, Claude3-Opus, achieves a joint detection and explanation score of only 0.49 in our benchmark, with individual scores of 0.67 for detection and 0.73 for explanation. Furthermore, we identify four primary types of explanation errors, with 45.4% of errors focusing on completely unrelated parts of the summary.